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PRKR JB
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No video playback in Premiere Pro CS5.5

Oct 10, 2011 7:08 PM

Video playback is completely unresponsive. the program monitor's show through to whatever is behind the program (for instance - the desktop or whatever else is open). I have a GTX560 Ti graphics card and i've already enabled it as a supported CUDA for the 'Mercury Playback Engine GPU Acceleration'. I'm new to using forums for help with these matters. please help.

 
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  • Currently Being Moderated
    Oct 10, 2011 7:38 PM   in reply to PRKR JB

    Read Bill Hunt on a file type as WRAPPER http://forums.adobe.com/thread/440037?tstart=0

    What is a CODEC... a Primer http://forums.adobe.com/thread/546811?tstart=0

    What CODEC is INSIDE that file? http://forums.adobe.com/thread/440037?tstart=0

    .

    Report back with the codec details of your file, use the programs below

    .

    For PC http://www.headbands.com/gspot/ or http://mediainfo.sourceforge.net/en

    For Mac http://mediainfo.massanti.com/

    .

    Once you know exactly what it is you are editing, report back with that information... and your project setting, and if there is a red line above the video in the timeline, which indicates a mismatch between video and project

    .

    More information needed for someone to help http://forums.adobe.com/thread/416679

    .

    Some is general about your computer and OS, some is specific to video editing

    .

    Build a Configuration file http://www.piriform.com/speccy

    .

    Brand/Model Computer (or Brand/Model Motherboard if self-built)

    .

    How much system memory you have installed, such as 2Gig or ???

    .

    Operating System version, such as Win7 64bit Pro... or whatevevr

    -including your security settings, such as are YOU the Administrator

    -and have you tried to RIGHT click the program Icon and then select

    -the Run as Administrator option (for Windows, not sure about Mac)

    .

    Your Firewall settings and brand of anti-virus are you running

    .

    Brand/Model graphics card, sush as ATI "xxxx" or nVidia "xxxx"

    -or the brand/model graphics chip if on the motherboard

    -and the exact driver version for the above graphics card/chip

    -and how much video memory you have on your graphics card

    .

    Brand/Model sound card, or sound "chip" name on Motherboard

    -and the exact driver version for the above sound card/chip

    .

    Size(s) and configuration of your hard drive(s)... example below

    -and how much FREE space is available on each drive (in Windows

    -you RIGHT click the drive letter while using Windows Explorer

    -and then select the Properties option to see used/free space)

    .

    Windows Indexing is BAD http://forums.adobe.com/thread/676303

    .

    While in Properties, be sure you have drive indexing set OFF

    -for the drive, and for all directories, to improve performance

    .

    Some/Much of the above are available by going to the Windows

    Control Panel and then the Hardware option (Win7 option name)

    OR Control Panel--System--Hardware Tab--Device Manager for WinXP

    .

    And the EXACT type and size of file that is causing you problems

    -for pictures, that includes the camera used and the pixel dimensions

    .

    Plus Video-Specific Information http://forums.adobe.com/thread/459220?tstart=0

     
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  • Currently Being Moderated
    Oct 10, 2011 8:14 PM   in reply to PRKR JB

    That kind of behavior is almost certainly caused by the graphics driver.  Try downloading the latest stable release directly from the nVidia web site.

     
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  • Currently Being Moderated
    Oct 11, 2011 9:57 AM   in reply to PRKR JB

    No time wasted... all problems need help, just sometimes that help means asking for more information

     

    Glad you found a solution

     
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