I have gotten a new computer that is running Win7 64-bit. I have a copy of Adobe Acrobat 8 Pro that I'm trying to get to work on the new system. During the install process, it brought up an error asking for the Windows Vista adobepdf.dll file. Since I also have a computer that is running Vista, I was able to locate the file needed to finish the install. However, when I try to PDF a website for example, it shows an error in the task manager (down by the clock). When I check the properties of the Adobe PDF printer, it shows the port as being "LPT1".
I have contacted Adobe via the online chat, but was directed to the website www.adobe.com/support. There, I wasn't able to find anything.
I guess the first question to ask is ... Is Windows 7 64bit & Adobe 8 Pro compatible? If so, what am I doing wrong? If not, that answers the whole issue right there. When I asked the Adobe chat rep, all they said about the compatibility, is that it wasn't tested on Win7, so they don't know.
I've tried to do the install a couple of times/ways. The first time I did the install, I clicked on cancel when it asked for the Vista AdobePDF.dll file. I got the same results as I did when I found the file.
Any help would be greatly appreciated.
After searching around on other forums and help sites, I found the answer @ http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_pro grams/acrobat-8-or-9-with-windows-7-64bit-printing/99f812d3-d025-44f4- bba2-5a483ce1e730. The part I did was downloaded the update to 8.1, and it worked perfectly after that.
Glad it worked for you. That was even the case for XP - 64 bit. On the other hand, you might expect problems to crop up since AA8 is not certified for Win 7. As long as it works you are in good shape. Sharing the problems and solutions are helpful for those still running AA8 with Win 7.