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Starry173173
Currently Being Moderated

Have to reinstall Flash after every reboot.

Oct 12, 2011 5:17 PM

Tags: #flash #ie9 #11

Windows 7 - IE9 - Flash version 11.0.1.152 - Plugins and OS up to date - ESET Smart Securty 4

 

I get prompted to install new version of Flash after a reboot, so it happens at least once a day.

 

I install Flash and it installs just fine and works until the PC boots up again.

 

I tried some of the following:

- Use Adobe Flash Uninstall program before installing

- Using standalone install program

- Checked ActiveX Filter and it was off...turning it on causes

   this same behavior, but the problem I have has nothing to do with the filter

 

Not sure when this started, but the user didn't have this problem until recently.

 

I am using ESET Smart Security 4. On all our systems, and his PC is the only

one that is having a problem. Need some pretty hard evidence before I bother

with uninstalling ESET just to see if that would help.

 

The part that is really strange...if I go to manage add-on's while it is working,

I see the Flash player there and Adobe's name there and that it is enabled.

After I reboot and go into the add-on manager, Flash is still there and still

enabled, but it now says "Unknown" instead of "Adobe" and is no longer

listed near the other Adobe programs. But then, when I reinstall it, that gets

"fixed" and now says Adobe again. So it almost seems like an IE9 problem

and possibly a corruption problem. No known problems with the PC. I suppose

that reloading the PC from scratch would fix the problem...at least I hope it would,

but I'm also not ready to do major surgery if there is an easier fix.

 
Replies
  • Currently Being Moderated
    Oct 12, 2011 10:39 PM   in reply to Starry173173

    I have seen this issue several times in the forums over the last few days, and I do not know what is causing this.

     

    So far, in every case the installation seems to be complete, and all files are present in the installation folders.

     

    Could it be that the ocx/dll gets unregistered during the reboot?

     

    What Windows edition do you have - 32-bit or 64-bit?  What IE9 edition do you use - 32-bit or 64-bit?

     

    Could you help me with an experiment to determine the possible cause?

     
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  • Currently Being Moderated
    Oct 13, 2011 6:14 PM   in reply to Starry173173

    Starry173173 wrote:

     

    There were two files (therefore registered):

    C:\Windows\system32\Macromed\Flash\Flash11c.ocx

    C:\Windows\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe

    Are you sure about this?  Wasn't it rather the FlashUtil11c_ActiveX.dll instead of .exe?

     
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  • Currently Being Moderated
    Oct 14, 2011 9:38 PM   in reply to Starry173173

    I also downloaded that Nirsoft tool, and on my (64-bit) system I also only see the ocx and exe registered.  But everything works well on my system.

     

    So I currently have no other ideas.  Hopefully someone from the Adobe team will have a look at this topic.

     
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  • Currently Being Moderated
    Oct 14, 2011 9:40 PM   in reply to Pat Willener

    sorry no hablo ingless

     

    Date: Fri, 14 Oct 2011 22:39:15 -0600

    From: forums@adobe.com

    To: j_luis74@hotmail.com

    Subject: Re: Have to reinstall Flash after every reboot. Have to reinstall Flash after every reboot.

     

     

     

     

     

     

          

               

               

               

        Re: Have to reinstall Flash after every reboot.

     

     

        created by ʇɐb ɹəuəllıʍ in Using Flash Player - View the full discussion

     

     

     

    I also downloaded that Nirsoft tool, and on my (64-bit) system I also only see the ocx and exe registered.  But everything works well on my system. So I currently have no other ideas.  Hopefully someone from the Adobe team will have a look at this topic.

     

     

         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: Have to reinstall Flash after every reboot.

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  • Currently Being Moderated
    Oct 14, 2011 10:00 PM   in reply to Aldomax

    Aldomax wrote:

     

    sorry no hablo ingless

    Then you need to unsubscribe from this forum; otherwise you will continue to receive notifications in English.

     

    The Spanish forum is here http://forums.adobe.com/community/international_forums/espanol

     
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  • Currently Being Moderated
    Oct 16, 2011 10:02 AM   in reply to Starry173173

    Try this, download this file (Add Take Control and Ownership Function to Right Click Context Menu) and then go right click on the IE folder and MACROMED folder, press tab takeover and it will be ok.

     

    • InstallTakeOwnership

      Windows Registry Editor Version 5.00

       

      [HKEY_CLASSES_ROOT\*\shell\runas]

      @="Take Ownership"

      "NoWorkingDirectory"=""

       

      [HKEY_CLASSES_ROOT\*\shell\runas\command]

      @="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"

      "IsolatedCommand"="cmd.exe /c takeown /f \"%1\" && icacls \"%1\" /grant administrators:F"

       

      [HKEY_CLASSES_ROOT\Directory\shell\runas]

      @="Take Ownership"

      "NoWorkingDirectory"=""

       

      [HKEY_CLASSES_ROOT\Directory\shell\runas\command]

      @="cmd.exe /c takeown /f \"%1\" /r /d y && icacls \"%1\" /grant administrators:F /t"

      "IsolatedCommand"="cmd.exe /c takeown /f \"%1\" /r /d y && icacls \"%1\" /grant administrators:F /t"

    • RemoveTakeOwnership

     

    Windows Registry Editor Version 5.00

     

     

    [-HKEY_CLASSES_ROOT\*\shell\runas]

     

    [-HKEY_CLASSES_ROOT\Directory\shell\runas]


     
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