I went to build a project and got the "PGC has an error at" error. After re-encoding all the assets on the timeline and re-importing into Encore it built fine UNTIL i added the subtitles back into the mix. I went to the time it said it had an error and just deleted the subtitle there and tried to output again, same error but different timecode. If I delete the subtitle that occurs at each error it progresses BUT this isn't really a solution. I could deal with a couple deletions, not this many.
Is there any actual fix to this issue? Or suggestions (rebuild from scratch?)? Very frustrating.
The timeline has 3 audio tracks (DD 2.0 192k), not sure if that is a contributing factor.
I'm using Encore 5.1 (CS5.5).
Sorry here it is. I tried a new project with just the m2v file (one audio and then no audio (two attempts)) and it still errors. I also tried importing my AVI (instead of the m2v) and let Encore do the transcoding and that crashed Encore (3 times). So maybe there is something about my video file Encore doesn't like, though it's gone through several incarnations. First attempt was AME encoding an 1080p24 mov file to SD m2v. After that I used Avisynth/HD2SD to encode to SD AVI then used HCencoder to create the m2v. I'm creating an identical bluray of this project as well and that had no issues.
So if I go to the timecode it says in the msg and delete the subitle at that point, it will then error at a later point in the timeline.
I just created a new project, imported a totally different m2v file I had from a previous project, imported the subtitles, it output fine. So what about the video could cause this? Since the same thing happened with two created in different ways m2v files, there is something about the actual original video that would make subtitles not work? Ahrg
Sorry; the CS5 (and earlier) subtitle pgc errors I found on search were more specific pgc errors. I didn't see any leads that seemed promising.
Given your tests, yes, I'd keep looking at how the two m2v's are different. Mediainfo; gspot?
I even brought an AVI file I created using HD2SD from the original HD source mov, into Encore and let encore do the encoding. Same issue. So at least two totally different routes to get to the m2v, plus a 3rd which is a combination of those two. I also tried messing with the actual subtitles, formatted them a bit different, didn't make a difference. I don't get it. Does Adobe ever address these PGC errors? Is it worth contacting them?
Does Adobe ever address these PGC errors? Is it worth contacting them?
The problem with the generic version of the pgc error is that they are often hard to reproduce. What is the "bug"?
But, yes, I would file a bug report with what you have.
I would probably troubleshoot it a bit more first. For example, if you take a shorter version, bring it into Encore untranscoded, add subtitles, etc. What is the minimum you can do to demonstrate the error.
I'd offer to test it, but a big hard when the apparent common denominator is the video file.
Humm maybe try to desactivate XMP in AME.
Choose a different location to export your video.mov not in the same than your Encore DVD Folder.
And choose m2v/mpa CBR.
Just create a menu with one button (no audio track, no subtitle, nothing else)
It worked for me...
Tell us ?
On the 2nd PC I did this on XMP is disabled. I did a CBR encode (didn't even import the audio).
I have since tried it on a Mac, new install of Encore, same issue.
I also tried the same video with a toally different subtitle file (from another project), that errored as well. Something about this video makes it not like subtitles.
The original mov is 24p, I am encoding to 30i to see if that makes a difference, not that I want it to be 30i. Very frustrating.
I have already tried different paths
mov > AME > Encore
mov > Avisynth/HD2SD > HCencoder > Encore
mov > AviSynth/HD2SD > Encore
mov > Encore
I did a 10 min encode at 30i and it worked in Encore.
Did a 10 min at 24p and it worked in Encore.
Trimmed some black off the beginning/end, that did not work.
Tried image based subtitles, didn't work.
I was in here and thought about this posting. For the record, my solution was to use DVD Studio Pro. There was no solution found to make it work in Encore. I now pretty much use DSP for DVD and Encore for bluray. I was on the forums researching yet another Encore error, luckily this time it was an easy fix.
Chiming in to say I am having this exact same error. After adding subtitles to my project, I encountered the same PGC error upon trying to build. I've reconstructed the project twice now and only encounter this once I add the subs, which is unfortunate, because there is a large foreign audience for our project.
Strangely, this doesn't occur when 'building subtitles', it happens when it's 'preparing audio'. But I've tried removing the audio as well and it still happens. Once I add the subtitles, this error begins, so that must be the culprit for some reason. Is my only solution really to switch to DVD Studio Pro?
Hi, What I did was create a new project, create the timeline with 16:9 aspect and next step import the subtitles.
Then import my video and it works for me.
I think that the problem is the timeline properties that the video insert at importing it. So I just import the subtitles before the video.