We purchased several licenses for the Technical Communications Suite 3.0. Unfortunately, we can not get the Creative suite color settings feature to enable in Bridge.
i have been on the phone for several dasy with Adobe and can get no help with this issue.
So far we have tried tthe following:
1. launch Photoshop and then start Bridge and tried to enable the Creative Suite Color Settings
2. Fix permissions on the Adobe color cache folder
3. Clear the Adobe color cache folder.
we have also upgraded to the Technical Communications Suite 3.5 and this has not help the problem.
We know that this feature is only available as a creative suite feature and all our licenses were bought and installed as a package.
We are running Windows 7 Enterprise with a 64 bitoperating system.
Please help we are very frustrated.
It has now been three months and no one has answered my question...in addition I have been on the phone more than 20 times trying to reach a live technical support person to answer my question.
Yesterd i stayed on the line for over two hours until they final lost my connection transfering me yet again....
You would not believe how many times I have been transfered and I have over 10 case numbers....
I have my credit card in front of me and can not get anyone on the line to ANSWER MY ISSUE!!!!
Everyone has a reason they can not help you...
This forum is going dead soon. So click on this link and reqest to have thread moved to new forum. Will get a few more views.
Do you get any error messages? Have you checked the startup scripts to see they are checked?