Keeps asking me to install latest version of flash?

[Guest]

Hi,

I'm running Windows 7 64 bit, but using the 32bit version of IE9.  I have installed the Flash player 11.0.1.152, but I can't view videos on youtube or just about anywhere else. It keeps asking me to install the latest version of flash.  I uninstalled then reinstalled it, but still not working. 

I'm not sure if this started when I upgraded to IE9 not that long ago, or if it's unrelated to that...

Any help would be much appreciated, I'm not really tech savvy!

Thanks,

Amanda

[Carl_E__Myers_Jr_]

Press Alt and X, pointer on Safety, is ActiveX filtering unchecked?

Press Alt and X, click Manage add-ons, is the Shockwave Flash Object enabled?

[Guest]

ActiveX is unchecked.

Shockwave Flash Object isn't even listed.

[Carl_E__Myers_Jr_]

You could not find the Shockwave Flash Object after changing Currently loaded add-ons to All add-ons?

What files are in /Windows/SysWOW64/Macromed/Flash/?

[Guest]

No, still not there...

There are:

Folder - FlashPlayerTrust

files - flash11c.ocx

Flash11Install

install

[Carl_E__Myers_Jr_ · Accepted solution]

Download the Flash 11 uninstaller:

Windows 64: http://download.macromedia.com/pub/flashplayer/current/uninstall_flash _player_64bit.exe

Download the Flash 11 installer:

Flash Player for Internet Explorer

Exit Internet Explorer.

Run Flash 11 uninstaller.

Restart.

Delete Flash folder in /Windows/SysWow64/Macromed/.

Delete Flash folder in /Windows/System32/Macromed/.

Run Flash 11 installer.

[Guest]

Thank you SO much!!

I had uninstalled and reinstalled it, but apparently deleting those two files was the trick!

Thanks again.