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"Could not initialize Photoshop Elements because the scratch disks are full"

Nov 4, 2011 12:52 PM

Tags: #problem #elements #photoshop_elements

I have just installed Photoshop Elements 2 on my new computer.  When I try to open the program, I get the message that the scratch disks are full !!!  It's a new computer --lots of memory and almost no programs installed yet.   The program works perfectly fine on my old computer...never have gotten a message about scratch disks.


What do I have to do to get Photoshop Elements 2 to work on my new computer?   And please don't tell me to buy a later edition of Photoshop Elements!  I already have Version 9 as well, but I tend to use Version 2 more for simple tasks.

  • 99jon
    12,863 posts
    Jan 6, 2010
    Currently Being Moderated
    Nov 4, 2011 2:09 PM   in reply to HieberD


    Is it not possible to launch any part of the program? Even going to a folder and right clicking an image and choosing “Open with Photoshop Elements” or double clicking the application “PhotoshopElements” in Program Files\Adobe\Photoshop Elements


    Program Files (x86) on Windows 64 bit.


    It’s not clear what you can do otherwise.


    Normally scratch disks are allocated through preferences e.g. in PSE2


    Edit à Preferences à Plug-ins & Scratch Disks


    First disk is normally allocated to start up and you need to allocate the second to the C: drive or other volume.


    You can check this if you still have PSE2 working on an old machine but unless anyone else can think of a solution you may be stuck.



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    Nov 4, 2011 2:44 PM   in reply to HieberD

    Is your new computer windows 7 and is the hard drive bigger than 1TB?


    Try some of the suggestions in the following posts:







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