As someone who wrote an image manipulation app for Android ( and ran head first into this problem ), I can safely say, it is not Photoshop Touch at fault, it's the screwy way the thumbnailing service works on Android. I believe there are some applications in the market that force the thumbnail indexes to be rebuilt, otherwise you can clear app data for the gallery, re-open it and let it re-index the media on your device. It's annoying, but Google is to blame, not Photoshop.
Could you please explain how to "clear the media storage", I renamed DCIM and delete the thumbnails directory and it doesn't seem to work.
I have an unrooted asus transformer with the last firmware.
Have you really tried the steps exactly as they are written?
It could be that you need to restart the device after step 5, please let me know if it helps.
If it still doesn't help - please explain exactly what you are trying to accomplish.
I have just bought PS Touch and immediately encountered this problem on a Sony Tablet S running Android 3.2.1.
The suggested solution does not work but I have found if I transfer photos from the DCIM/Camera folder (a very common place for photos to be kept in Android) to /Pictures they are visible to PS Touch.
Yes and no!
Earlier Android versions would use a physical SD card for mass storage but more recent devices don't. However, they still refer to the storage as being on the "internal" SD. Whether this is actually an SD card or not I have no idea because it is built into the device. When you browse the files it looks like a separate SD card and most apps will refer to it as being the SD card.
So, "Yes", I am using an SD card but "No" I do not have a separate, external SD card plugged into the device.
Sorry for the ramble. I hope it makes sense.
Here's an interesting thing!
I've just been back to look at this again, ~30mins later, and all the folders with pictures in them have appeared Local Photos. Obviously there's some sort of scanning process which just needed some time to work.
Yep, I was about to ask you if you had many images or media files on your device.
The Media Storage needs to scan all of them. Until it's done you won't see them in PS Touch.
The users reporting this issue have a corrupted database which makes it impossible to see the image in PS Touch.
I just purchased Photoshop Touch and have had the same problem on my tab 7.7. I could not access any photos from the local folder. By unmounting the sd card, removing it and replacing it with a different one all pictures were able to be opened. I did format the card after installing it. Just out of curiosity I put the original card back in and it worked great. It seems like the link between the hardware and the software had to be initialized. Hope this works for others with the problem.
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