Skip navigation
Currently Being Moderated

Downloading JPGs from Creative Cloud into Collage gives "No supported files to show" error

Dec 2, 2011 11:00 AM

"No supported files to show"

That's the message i get when i try to Download from Creative Cloud , and i uploaded jpg files , i see them on the web but not on my android tablet (xoom)

 
Replies
  • Currently Being Moderated
    Nov 16, 2011 1:35 PM   in reply to kililio

    Can you try downloading the images to your tablet then include them in your collage as a test? If that does not work I would suggest testing with a few other jpgs or send me one of them as I can test this for you. You should be able to download the jpg files from the Creative Cloud.

    Scott

     
    |
    Mark as:
  • Currently Being Moderated
    Nov 16, 2011 2:40 PM   in reply to svalentine1

    Lionel,

      The error you saw for "no supported images" is because there was not any collages uploaded to your Creative Cloud. Once you complete and upload a Collage to the Creative Cloud you will see that you can download the file. To add images to a collage, you are correct that you need to click on the landscape icon with the +. Then you will be able to download the images from your Creative Cloud account. I just tested this as it worked for me.

    Thanks

    Scott

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points