Adobe Community: Cannot access 'remote'

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1. Curtis_E_Flush,

Nov 22, 2011 10:52 AM in reply to Karlhevera

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The message pretty well spells it out. There are two very likely options and one possible option.

1. The password and login are not correct (very likely)

2. The other FTP settings (server address or root folder) are not correct (again, very likely)

3. The folder "htdocs" doesn't exist on the server (possible if you have never successfully connected and uploaded any files, but that probably isn;t why you're seeing this)

Double check your FTP setting against what your host gave you. Check with your host to see if you MUST use passive FTP or secure FTP to connect.

Download Filezilla and input your FTP settings, then try to connect with it. If it can connect and DW can't get back to us.

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2. Karlhevera,

Nov 22, 2011 12:10 PM in reply to Curtis_E_Flush

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Thanks.

I should have perhaps said in my original post that I have no problem accessing the remote via the Wise FTP application and upload/download files.

Does this change the picture?

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3. MurraySummers,

Nov 22, 2011 12:42 PM in reply to Karlhevera

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Which DW are you using, and am I safe assuming you are on Windows?

Have you EVER been able to connect to this site with DW?

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4. Karlhevera,

Nov 24, 2011 2:03 AM in reply to MurraySummers

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Thanks Murray

I am using CS4 and Windows 7 premium home

I had a local problem, so I downloaded all the remote site files to my local site. I have found that I do not have a htdocs file on my local site.

Obviously, have gone wrong somewhere...:-(

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5. osgood_,

Nov 24, 2011 2:22 AM in reply to Karlhevera

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Karlhevera wrote:

I have found that I do not have a htdocs file on my local site.

Did you check your FTP settings in Dreamweaver as has been previously mentioned? Make sure they are set to 'passive'.

If you can connect using another FTP client then its certainly a Dreamweaver issue. Personally I have never been that impressed with the built in FTP and stopped using it years ago.

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6. Karlhevera,

Nov 24, 2011 4:09 AM in reply to osgood_

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Thanks osgood_. Again, thought that I was 'unique', that I have done something unbelievably silly ....

If others had similar problems, fair enough. I have never used DW to work on Remote site.

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7. MurraySummers,

Nov 24, 2011 5:32 AM in reply to Karlhevera

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Unlike Osgood, DW is all I have ever used for FTP, and it works fine for me. It should work fine for you, too. Look in your remote site definition and tell us what you have specified for the Remote Root Folder in that section, please.

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8. Karlhevera,

Nov 24, 2011 8:23 AM in reply to MurraySummers

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he is a shot of the ftp screen.

Also:

FTP root at ftp.portobelloroad.org.uk

To view this FTP site in Windows Explorer: press Alt, click View, and then click Open FTP Site in Windows Explorer.

11/24/2011 09:56AM      Directory htdocs  11/29/2009 12:00AM      Directory logfiles  11/29/2009 12:00AM      Directory private  05/21/2011 12:00AM      Directory v3flashslideshow

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9. MurraySummers,

Nov 24, 2011 8:38 AM in reply to Karlhevera

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THe htdocs folder should not be present in your local site, and should not appear in ANY of your links in the site's pages.

It should only be mentioned in the Remote site definition for the Local root folder (in DW's Site manager's screens).

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10. Karlhevera,

Nov 24, 2011 1:06 PM in reply to MurraySummers

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Thanks. My Local site does not have htdocs folder.

Not quite sure about links. Is there a way i can check this out?

I cannot test the login in the Manage site option. Get the same messageas above. Yet can connect for my other site.

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11. MurraySummers,

Nov 25, 2011 4:09 AM in reply to Karlhevera

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Try making the FTP host field just be "portobelloroad.org.uk" - see what happens.

Not quite sure about links. Is there a way i can check this out?

Look at the code?

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12. Karlhevera,

Nov 25, 2011 4:24 AM in reply to MurraySummers

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Thanks.

Have done as suggested.

Now, get a message 'Waiting for server'.... then times out.

Perhaps I should try during a quieter period of day...

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13. MurraySummers,

Nov 25, 2011 4:58 AM in reply to Karlhevera

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That's progress, I think.

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14. Karlhevera,

Nov 25, 2011 5:56 AM in reply to MurraySummers

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SORTED....

Have left ftp. in place. but removed the htdocs/ from the Remote site's Host Directory. It's now blank.

Works fine.

But that does not mean that I may use it to upload my files. am quite happy with Wise, but nice to know that it works

Thanks for your help

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Cannot access 'remote'

Nov 22, 2011 10:37 AM

FTP root at ftp.portobelloroad.org.uk

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