I bought version 10 from Best Buy. Under the sticker it says to go to www.adobe.com/go/getserial to register the product. It is an invalid address. Now what?
I tried that address and it worked for me. That link should take you to: https://na1p.licenses.adobe.com/getserial/
Are you able to hit that URL directly? If so, this is where you can enter your redemption code.