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I'm unable to install this software. I'm getting the errors below. I'm running Win 7 Home Premium 64. Does anyone have an idea what I could do next. I tried Safe Mode installation with the same negative results Thanks. Exit Code: 7 -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 106 error(s), 103 warning(s) WARNING: DS013: Payload {66173EC7-974E-4652-9468-4A93D2481BF0} CSXS Story Extension 1.0.0.0 is already installed and the session payload {3450d4c5-a82b-4428-a512-842ee1555a14} CSXS Story Extension 2.5.0.0 has no upgrade/conflict relationship with it. WARNING: DS013: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} AdobeHelp 1.0.0.0 is already installed and the session payload {7EABC54B-02C3-4DA1-9EB4-974CE7414066} AdobeHelp 3.4.0.0 has no upgrade/conflict relationship with it. ERROR: DS013: Verifying payload integrity : Failed with code 1 ----------- Payload: {B6D38690-755E-4F40-A35A-23F8BC2B86AC} Microsoft_VC90_MFCLOC_x86 1.0.0.0 ----------- ERROR: Error 1935.An error occurred during the installation of assembly component {937FF758-7DED-3922-B192-1CA34A6D9AC2}. HRESULT: 0x80070005. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1935.An error occurred during the installation of assembly component {937FF758-7DED-3922-B192-1CA34A6D9AC2}. HRESULT: 0x80070005. WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure WARNING: DW036: Payload cannot be installed due to dependent operation failure ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Adobe ExtendScript Toolkit CS5.5: Install failed ERROR: DW050: - Adobe Buzzword CS5.5: Install failed ERROR: DW050: - Adobe Dreamweaver CS5.5: Failed due to Language Pack installation failure ERROR: DW050: - Adobe Linguistics CS5 x64: Install failed ERROR: DW050: - Digital Publishing: Failed due to Language Pack installation failure ERROR: DW050: - Adobe Photoshop CS5.1 Core: Failed due to Language Pack installation failure ERROR: DW050: - Microsoft_VC80_ATL_x86: Install failed ERROR: DW050: - Adobe Photoshop CS5.1 Core_x64: Failed due to Language Pack installation failure ERROR: DW050: - Recommended Common Fonts Installation x64: Install failed ERROR: DW050: - AdobeColorNA CS5.5: Install failed ERROR: DW050: - Suite Shared Configuration CS5.5: Install failed ERROR: DW050: - AdobePDFL x64 CS5: Install failed ERROR: DW050: - DynamiclinkSupport: Install failed ERROR: DW050: - Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_USLanguagePack: Install failed ERROR: DW050: - Microsoft_VC80_MFCLOC_x86_x64: Install failed ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure ERROR: DW050: - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-en_US: Install failed ERROR: DW050: - Adobe XMP Panels CS5: Install failed ERROR: DW050: - Pixel Bender Toolkit: Install failed ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5.5: Install failed ERROR: DW050: - Photoshop Camera Raw (64 bit)_6.3_AdobeCameraRaw6.0All-x64: Install failed ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS5.5: Install failed ERROR: DW050: - CSXS Story Extension: Install failed ERROR: DW050: - Adobe Dreamweaver CS5.5_AdobeDreamweaver11.5en_USLanguagePack: Install failed ERROR: DW050: - Photoshop Camera Raw: Install failed ERROR: DW050: - Camera Profiles Installer: Install failed ERROR: DW050: - Adobe Extension Manager CS5.5: Install failed ERROR: DW050: - Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll: Install failed ERROR: DW050: - Adobe Flash Player 10 Plugin: Install failed ERROR: DW050: - AdobeColorCommonSetRGB: Install failed ERROR: DW050: - Microsoft_VC80_CRT_x86_x64: Install failed ERROR: DW050: - AdobeColorPhotoshop CS5.5: Install failed ERROR: DW050: - Adobe Linguistics CS5.5: Install failed ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed ERROR: DW050: - Adobe SING CS5: Install failed ERROR: DW050: - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed ERROR: DW050: - Adobe InDesign CS5.5 Application Feature Set Files: Install failed ERROR: DW050: - Creative Suite 5.5 Design Premium: Install failed ERROR: DW050: - Photoshop Camera Raw (64 bit): Install failed ERROR: DW050: - Adobe Media Encoder CS5.5 X64: Install failed ERROR: DW050: - AIR for APPLE IOS Support (FP): Install failed ERROR: DW050: - Adobe Linguistics CS5: Install failed ERROR: DW050: - PDF Settings CS5: Install failed ERROR: DW050: - AdobeTypeSupport CS5: Install failed ERROR: DW050: - Adobe CSXS Infrastructure CS5.5: Install failed ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed ERROR: DW050: - Adobe Flash Fonts1: Install failed ERROR: DW050: - AdobeHelp: Install failed ERROR: DW050: - Required Common Fonts Installation x64: Install failed ERROR: DW050: - Microsoft_VC90_ATL_x86_x64: Install failed ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler: Install failed ERROR: DW050: - Adobe Fireworks CS5.1: Failed due to Language Pack installation failure ERROR: DW050: - Microsoft_VC90_MFCLOC_x86_x64: Install failed ERROR: DW050: - Microsoft_VC80_ATL_x86_x64: Install failed ERROR: DW050: - Microsoft_VC90_CRT_x86_x64: Install failed ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed ERROR: DW050: - Adobe Flash CS5.5_AdobeFlash11.5-en_USLanguagePack: Install failed ERROR: DW050: - AdobeCMaps x64 CS5: Install failed ERROR: DW050: - AdobeTypeSupport x64 CS5: Install failed ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler x64: Install failed ERROR: DW050: - Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All: Install failed ERROR: DW050: - Microsoft_VC90_MFC_x86_x64: Install failed ERROR: DW050: - AdobeColorJA CS5.5: Install failed ERROR: DW050: - AdobeOutputModule: Install failed ERROR: DW050: - Acrobat Professional: Install failed ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed ERROR: DW050: - Microsoft_VC90_MFCLOC_x86: Install failed ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed ERROR: DW050: - AdobePDFL CS5: Install failed ERROR: DW050: - AdobeCMaps CS5: Install failed ERROR: DW050: - Adobe Toolhints CS5.5: Install failed ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed ERROR: DW050: - Microsoft_VC80_MFC_x86_x64: Install failed ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed ERROR: DW050: - Required Common Fonts Installation: Install failed ERROR: DW050: - Adobe Player for Embedding x64 3.1: Install failed ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed ERROR: DW050: - HIL Help Search: Install failed ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed ERROR: DW050: - Adobe Flash CS5.5: Failed due to Language Pack installation failure ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed ERROR: DW050: - Adobe Flash CS5.5_AdobeMobileExtension_Flash11.5-mul: Install failed ERROR: DW050: - Recommended Common Fonts Installation: Install failed ERROR: DW050: - AdobeJRE: Install failed ERROR: DW050: - Adobe Player for Embedding 3.2: Install failed ERROR: DW050: - AdobeColorVideoProfilesCS CS5.5: Install failed ERROR: DW050: - Adobe Photoshop CS5.1 English Language Pack_AdobePhotoshop12-en_US: Install failed ERROR: DW050: - Adobe Bridge CS5.1: Install failed ERROR: DW050: - Adobe Photoshop CS5.1 Support: Install failed ERROR: DW050: - Adobe Dreamweaver Widget Browser: Install failed ERROR: DW050: - Adobe Photoshop CS5.1 English Language Pack_x64_AdobePhotoshop12-en_US_x64: Install failed ERROR: DW050: - Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All: Install failed ERROR: DW050: - AdobeColorEU CS5.5: Install failed ERROR: DW050: - Adobe Content Viewer: Install failed 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Step 1: Follow the below article :
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Step 2: Download and install the latest C++ Redistributable pack relevent for your machine:
Microsoft Visual C++ 2008 Redistributable Package (x86):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9b2da534-3 e03-4391-8a4d-074b9f2bc1bf&displaylang=en
Microsoft Visual C++ 2008 Redistributable Package (x64):
http://www.microsoft.com/downloads/en/details.aspx?familyid=bd2a6171-e 2d6-4230-b8
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This should help: http://kb2.adobe.com/cps/843/cpsid_84332.html
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Thanks for your quick reply. I did steps 1 and 2 with the same negative results. I do not have a Adobe Master Collection CS5\Adobe CS5\payloads\AdobeHelp folder nor file. So I'm still at a loss. Thanks
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hope this works! If it doesnt try reinstalling you OS.
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I don't know, if it's still relevant. I had the same problem. After days or weeks trying I installed WindowsServer. At the same time I downgraded to an older sevicepack. Then I could install it. I thought it has been the WindowsServer. I didn't install it, when I was installing the Internet Explorer. so here you can download it. It's in the IE-package:
for 64bit systems:
http://www.microsoft.com/download/en/details.aspx?id=23332
Hope it works for you too,
greeting from Germany (so sorry, if my english is not well),
iIrRm
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Step 1: Follow the below article :
http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Step 2: Download and install the latest C++ Redistributable pack relevent for your machine:
Microsoft Visual C++ 2008 Redistributable Package (x86):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=9b2da534-3 e03-4391-8a4d-074b9f2bc1bf&displaylang=en
Microsoft Visual C++ 2008 Redistributable Package (x64):
http://www.microsoft.com/downloads/en/details.aspx?familyid=bd2a6171-e 2d6-4230-b809-9a8d7548c1b6&displaylang=en
Visual C++ 2010 SP1 Beta Redistributable Package (x86):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=6201a933-4 806-4036-8895-a340d7bebf10
Visual C++ 2010 SP1 Beta Redistributable Package (x64):
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=c6c1c8cb-d 2fd-46bf-81bd-6b4dc110c4f5
Step 3: Insert CS5 disc and copy its contents to the desktop.
Step 4: Go To “Desktop\<<CS5 Folder Name>>\payloads\” and then Go To each folder that starts from “Microsoft_VC80” and install them one by one.
Step 5: Right click on the setup.exe and "Run as Administrator"
Let me know in case you get any error.