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David1844
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where do I enter my redemption code to get my serial#    ??????

Dec 13, 2011 7:34 PM

where do I enter my redemption code to get my serial number???

went to the getserial webpage but there is no place there to enter it ????

why is this so user unfriendly ????

 
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  • Currently Being Moderated
    Dec 13, 2011 7:41 PM   in reply to David1844

    redemption_code.jpg

     

    You should see this screen on the get serial site (https://na1p.licenses.adobe.com/getserial/). Try using another browser if you are having problems viewing this page. See this doc for more info. (http://kb2.adobe.com/cps/909/cpsid_90921.html)

     
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  • Currently Being Moderated
    Dec 30, 2013 5:34 PM   in reply to Preran

    Where do I go to enter my redem ption code so that I can get a serial number?The above doesn't help me at all.

     
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  • Currently Being Moderated
    Dec 30, 2013 5:42 PM   in reply to jtdjim1

    jtdjim1 wrote:

     

    Where do I go to enter my redem ption code so that I can get a serial number?The above doesn't help me at all.

    Which part of Preran's post doesn't help and why?

     

    He's posted the link and screenshot to show you where to go to get your serial number. That's answering the question that was asked.

     

    If you say "I went to the link, entered my redemption code and got the following error message and error code....." then we know what you've tried and that helps us to help you with the next step.

     
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  • Currently Being Moderated
    Dec 30, 2013 5:51 PM   in reply to John Waller

    I don't get to the web page. I am a relatively new PC user, so it must be something I am doing wrong.

     
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