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frankmcp
frankmcp
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Red Epic Importer not working in Premiere Pro 5.52 (what am I doing wrong?)

Dec 18, 2011 9:33 AM

Tags: #red #r3d #epic #scarlet

Hello:

 

 

I installed latest version of Adobe Premiere Pro 5.52 this week.

 

 

I immediately downloaded the RED EPIC Importer updates found here:

 

 

http://labs.adobe.com/technologies/r...details#tabTop

 

 

I believe I followed the directions accurately…After the installation I rebooted my Mac Pro...

 

 

When I tried to import the R3D sample files, I still received the same "corrupt file message" --even after installing the RED EPIC importer files

 

 

To be certain, I have reinstalled the RED EPIC Importer update several times----same error message…

 

 

My question: Do I need to clear a cache file, restart Premiere (while holding down a key) or do something else to make this work?

 

 

Forgive me for asking something that has been covered at length already -- I just don't see an answer....

 

Thanks,

Frank

1968 Views   3 Replies   Latest reply: frankmcp, Mar 2, 2012 4:28 AM
 
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  • sepp spenlinhauer
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    1. sepp spenlinhauer,
    Dec 19, 2011 11:34 AM   in reply to frankmcp
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    I think I am seeing the same thing - or I am not doing something right.

     

    Brand new Windows 7 machine with quadro4000.

    CS5.5

     

    HOWEVER> one workaround I think is to open the footage using the "view as" menu set to FILE DIRECTORY.

    BUT I think this removed the HDR functionality that I get when I open the clips in Cine-x.

     

    I thought that perhaps this was related to the initial transfer to our storage via a Mac platform and then copied over to our windows machine - but now I am not so sure.

     

    I am pretty sure I also installed the drivers/importer files correctly, as I have done it twice now as well.

     

    Anyone else having this issue?

     

    Are we supposed to use a different workflow to bring the EPIC footage into a sequence?

     

    S

     
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  • gdclark
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    2. gdclark,
    Mar 2, 2012 4:22 AM   in reply to frankmcp
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    You need to reinstall the RED Epic Importer as it was erased in the update.

     
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  • frankmcp
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    3. frankmcp,
    Mar 2, 2012 4:28 AM   in reply to gdclark
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    Hi: I did that -- The problem was related to the update of PP 5.52..... I

    uninstalled PP and then reinstalled PP5.5 and Epic importer --problem

    solved...Thanks, Frank

     
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