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Yarrokon
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Adobe Updater CS3

Dec 24, 2011 10:45 PM

Tags: #cs3 #update_problems

Under Windows 7 x64 I launch Adobe Photoshop CS3/v10.0.0 and then open Adobe Update Manager and always get the following error.

 

There are no updates available at this time,

 

Please note that some updates for the following productions cannot be determined at this time: Adobe Updater

 

I've never had this problem before with CS3 or Win7 x64, I lost my system drive, replaced with a new one, did a system restore of my personal files, installed CS3 and it refuses to update. I've downloaded the latest version of Adobe Update Manager from adobe's site and did a manual install, but this still did not fix the issue.

 

Any ideas would be greatly appreciated

 

Regards,

Yarrokon

 

Message was edited by: Yarrokon Fixed some spelling errors, but not all!

7915 Views   11 Replies   Latest reply: gthdesigns, Jul 15, 2012 8:45 AM
 
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  • Mylenium
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    1. Mylenium,
    Dec 25, 2011 1:17 AM   in reply to Yarrokon
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    You need to uninstall everything, then delete the caps.db. Some incompatible update has locked the database. Eitehr something went wrong or a newer version e.g. of flash Player is making the updater think that some files need not be replaced.

     

    Mylenium

     
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  • MichaelKazlow
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    2. MichaelKazlow,
    Dec 25, 2011 11:14 AM   in reply to Yarrokon
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    No new updates of Photoshop CS3 should be expected. So you can download the updates manually from the Adobe website and install them yourself.

     

    http://www.adobe.com/support/downloads/product.jsp?product=39&platform =Windows

     
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  • Yarrokon
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    3. Yarrokon,
    Dec 27, 2011 1:50 PM   in reply to MichaelKazlow
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    MichaelKazlow, yes that is correct. But I would prefer to have the Adobe Updater update all of the productions for my Web Suite Premium CS3 instead of downloading everything one item at a time, which I may have to do...

     
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  • Yarrokon
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    4. Yarrokon,
    Dec 27, 2011 1:55 PM   in reply to Mylenium
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    Mylenium,

     

    The only thing different installed would be the 64bit version of the Adobe Flash Player (11) from the last time I've installed from a clean system. I've removed CS3, and removed both the Flash 11 player for IE and the Plugin for Firefox and Chrome. Rebooted my system, then I purged everything in the below folder where the cap.db was found and rebooted again.

     

    I've just completed a fresh install of CS3 Web Premium with a standard install that I always do (No Fireworks, No Contribute, No Version Cue) and rebooted. Launched Photoshop, entered in my serial number, set registration to "never register" as I have a dozen times. Clicked on Help, Updates and see the same message.

     

    Really, the only thing different about my current system from the previous where CS3 worked was I have a new hard drive. my old one died and I've replaced it, thats it.

     

    C:\Users\[USERLOGIN]\AppData\Roaming\Adobe

     
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  • kymmitsu
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    5. kymmitsu,
    Dec 31, 2011 10:08 PM   in reply to Yarrokon
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    Same Issue - I reformatted standard install as I normaly do.

     

    Dont really want to download and manually install all updates if I can avoid it.

     

    Maybe Adobe has retired it as a old Archived product and removed it from updater?

     
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  • Yarrokon
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    6. Yarrokon,
    Dec 31, 2011 11:34 PM   in reply to kymmitsu
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    I've not seen an EOL for CS3

     

    Yarrokon

     
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  • thecolonelman
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    7. thecolonelman,
    Jan 2, 2012 11:08 AM   in reply to Yarrokon
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    Reset your PC's clock to June 1, 2011 and run the updater again. After it begins the install, you can set it back to the current date. That worked for me!

     
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  • kymmitsu
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    8. kymmitsu,
    Jan 2, 2012 11:55 AM   in reply to thecolonelman
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    Excellent worked for me - Thanks for the reply appreciated

     
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  • Yarrokon
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    9. Yarrokon,
    Jan 2, 2012 1:25 PM   in reply to thecolonelman
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    OMG THAT IS SO STUPID!

     

    I can understand if the application was EOL (End Of Life) and they stopped providing updates and you were not able to download them from their site manually. But to just kill the service that they built and auto install on your system... Stupid, Stupid, Stupid.

     

    I changed my date to May 1st, 2011 and the updates are downloading and installing as I'm typing this. (No Restart Required) for those of you that may be wondering this.

     
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  • kjja
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    10. kjja,
    Apr 21, 2012 8:49 AM   in reply to thecolonelman
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    Thanks! Just installed CS3 on my new Macbook Pro and was really struggling to install updates. Took me several days of looking to find this solution. Thank you to thecolonelman! And wow, Adobe... wow! Really?! That's like the software equivalent to taking your toys and going home. No, it's even worse! I paid a lot of money for those toys and now you're trying to take them back. Totally lame. My respect for you died a lot today. Good thing you have the market cornered and alternatives are non-existant.

     
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  • gthdesigns
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    11. gthdesigns,
    Jul 15, 2012 8:45 AM   in reply to thecolonelman
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    Totally easy fix but stupid reason for doing it.

    Thank you.

     
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