Hey guys.. I hit this problem tonight after trying for several hours to open Adobe PS CS5.
Photoshop worked earlier today and i have made no changes on my PC since running PS again.
I am running Windows 7 Service Pack 1 64bit
I have tried Pressing CTRL+SHIFT+ALT to delete the Adobe Photoshop Settings File with no success.
I have rebooted my computer several times.
I have ran as administrator.
As far as I can tell it has something to do with KERNELBASE.dll
You guys are my last chance.. THANK !
Here is a log from event viewer...
Log Name: Application
Source: Application Error
Date: 1/2/2012 11:01:13 PM
Event ID: 1000
Task Category: (100)
Faulting application name: Photoshop.exe, version: 18.104.22.168, time stamp: 0x4b504eff
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xc06d007f
Fault offset: 0x0000b9bc
Faulting process id: 0xeb4
Faulting application start time: 0x01ccc9cc53e0ded5
Faulting application path: C:\Users\Admin Brandon\Desktop\Hacking, mods, C++\Adobe Photoshop CS5 (No Brushes)\Photoshop.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 938be8e8-35bf-11e1-98bd-001583ba828e
<Provider Name="Application Error" />
<TimeCreated SystemTime="2012-01-03T04:01:13.000000000Z" />
<Data>C:\Users\Admin Brandon\Desktop\Hacking, mods, C++\Adobe Photoshop CS5 (No Brushes)\Photoshop.exe</Data>
The specific problem is the defaulting module KERNELBASE.dll, version: 6.1.7601.17651 located at C:\Windows\syswow64\KERNELBASE.dll
That can mean a lot of things as stated in the other thread.
You will just have to go through a process of elimination. Suggest doing a web search for that problem and see what the solutions are.
Wish there was a simplier way, perhaps someone else has an idea or two.
I am running three monitors and occasionally four. I've attempted opening the program with only one connected.
Here is some driver info.. I still can't pick out a problem..
I'm using a XFX Radeon HD 6950 if that helps.
|Driver Packaging Version||Not Available|
|Provider||Advanced Micro Devices, Inc.|
|2D Driver Version||8.01.01.1215|
|2D Driver File Path||Not Available|
|Catalyst Control Center Version||2011.1109.2212.39826|
You're running Photoshop 12.0.0 -- you never installed any of the updates.
Go install the updates now.
And kernelbase crashes are usually due to drivers: scanners, video card, camera, printer, etc.
And I'm curious why Photoshop is under "Hacking, mods, C++"?