ACS Operator Client Transaction Report "Get XML listing" results in an error

Report · Jan 04, 2012

Each month I run the "ACS Operator Client" java application and log in using the Authentication URL: http://adeactivate.adobe.com/adept and the License Signing URL: https://nasigningservice.adobe.com/licenseadmin. Once logged in from the "Transaction Report" tab I select the Start and End Dates and click the "Get XML lisiting" button.

Normally after a few minute wait the application give me a XML file.

Today all I got was the following: <error xmlns="http://ns.adobe.com/adept" data="E_ADEPT_REQUEST_REPLAY http://nasigningservice.adobe.com/licenseadmin/ManageTransactions"/>

I even tried adjusting the Date range to same I used last month, when the application ran fine, but I got the same error.

If anyone has any insite into this issue it would be greatly appreciated.

Thanks,

Paul Michals

(pmichals@libredigital.com)

Report · Jan 04, 2012

The replay error means that it is getting the same request (or at least two requests with the same nonce within the expiration period), which you shouldn't be getting.

I do notice that the protocol you are using is http instead of https - you may want to change that on the login page and see what happens. I don't think the Adobe signing servers respond well to http

Report · Mar 15, 2012

Another month and another similar problem with "ACS Operator Client" (operatorClient.jar): I login:

Authentication URL: https://adeactive.adobe.com/adept

License Signing URL: https://nasigningservice.adobe.com/licenseadmin

Logged in user: ops@libredigial.com

etc...

Attempted to run a Transaction Report

Start Date: 2/1/12 12:00 AM

End Date: 2/1/12 11:59 AM

Click "Get XML listing"

no data returned and eventually get the following error:

How do I run this "ACS Operator Client" in DEBUG mode and/or how to I get this java appliation to produce an error log?

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ACS Operator Client Transaction Report "Get XML listing" results in an error