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Chris Campbell 9,447 posts
May 4, 2010
Currently Being Moderated

Attention Mac 10.7.2 users that are crashing with Adobe AIR - SOLUTION

Feb 1, 2012 4:05 PM

Tags: #air #macbook #crash #gpu #10.7.2 #10.7.3

We are aware of the crashes that can occur with late model Apple computers running 10.7.2 and have worked closely with Apple to address this issue.  If you find that AIR is crashing on your system, please update to OS 10.7.3.  If you still encounter issues please create a new thread and include your crash log for further examination.


If you had previously disabled "Automatic graphics switching" (see screenshot below), you should now be able to safely re-enable this feature without impacting AIR performance.


  • Open System Preferences, select Energy Saver and enable Automatic graphics switching



Thank you,


  • Currently Being Moderated
    Mar 6, 2012 12:54 PM   in reply to Chris Campbell

    This is NOT a solution!

    The Problem persists, even after the update and restarting of Mac-OSX 10.7.3!!


    Please help.

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  • Currently Being Moderated
    Mar 23, 2012 10:37 AM   in reply to Chris Campbell

    I can confirm that's Chris's information is accurate, at least for my company's application, which is built using Adobe AIR.  With "Automatic graphics switching" turned on (and no Chrome or Firefox running), AIR apps would crash upon launch with Mac Lion 10.7.2.  After upgrading to Lion 10.7.3, the apps launch normally. Thanks for working this out with Apple.

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  • Currently Being Moderated
    Mar 26, 2012 4:03 AM   in reply to Chris Campbell

    Chris: I decided to not create another thread.


    The Error-Log:


    26.03.12 12:53:14,801 Adobe AIR Installer: Runtime Installer begin with version on Mac OS 10.7.3 x86

    26.03.12 12:53:14,801 Adobe AIR Installer: Commandline is: -psn_0_2744990

    26.03.12 12:53:14,801 Adobe AIR Installer: No installed runtime detected



    This, esp. "No installer runtime detected" I notice since SnowLeopard (at least).


    And so, no I don't think you worked out anything out with apple.


    What I tried so far is:

    Started Chrome Yes & No

    Fresh system start Yes & No

    Automatic graphic switching On & Off

    All above in any combination

    much more...


    Your help would be very much appreciated.

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