I feel like this is becoming a yearly occurrence. Flash is the most unstable part of my computer it seems.
A few days ago flash player started crashing on my again - I'm on windows 7, 64 bit, using firefox 9.0.1. I've used the flash uninstall to remove the program. After that's done I've gone into the program files to make sure it's completely removed. I've reinstalled flash. Sometimes it works, sometimes it doesn't. If it doesn't work, I try again until it does. It then only works until I shut down my computer and restart again. I'm getting a little weary of uninstalling and reinstalling flash player every time I turn on my laptop. Any help would be appreciated.
On Windows 7:
I have no trouble viewing these sites with Firefox (Waterfox, respectively) 9.
I wonder if it is really Flash Player that is crashing, as I cannot detect any Flash content on the second site you mention.
How about pogo.com? I'm trying to play a game on that site and flash keeps crashing. When I click on a game a new window opens up and mozilla freezes up for about 15 seconds. Then the screen goes gray and I get the "adobe has crashed" error.
I update java and shockwave. Still having problems. I navigated to the page for hardware acceleration, and when I right click on the appropriate box, the "settings" option is grayed out. I can't click on it.
That page has three places where you can right click and get the Flash Player menu, the first two have a greyed out Settings but the third has a Settings you can click. It is near the bottom of the page.
Windows 7 Pro ( up to date
)Sites affected... I can visit youtube.com, but as soon as i click on ANY video link within youtube.com it will crash the browser.The same happens when using facebook, I can browse my feed for instance, but if I click to play a youtube link that's embedded in the feed, it will crash in the same way.
This is the order.
1.I visit youtube.com
2.I click on any video
3. It hangs for about 10 seconds, Chrome is unresponsive at this moment.
4. I leave it.
5.Then Chrome.exe – Application Error pops up The instruction at 0x1008385b referenced memory at 0xa7cf7808. The memory could not be read. Click ok to terminate the program.
6.I click ok
7. The page inserts a yellow banner just below the search bar saying...The following prlug-in has crashed: Shockwave Flash.
It's similar case for latest Firefox and IE.
I've tried this, but again it does not fix the problem.
I've also used the flash uninstaller, to uninstall the lot. and then revert back to Flash 10.
Which does not work, and still causes my browser to crash.
FYI - this computer has been wiped and had a clean install of win7. It's less than a week old
To assist us in quickly understanding your problem, please follow these guidelines when posting:
Please do not use existing topics to append questions that are entirely different from the original topic. When in doubt create a new topic.
In your new thread, also supply the following information.
Video adapter and driver version.
Files in folders C:\Windows\System32\Macromed\Flash and C:\Windows\SysWOW64\Macromed\Flash.
What you need to do is to maintain your computer and perform a little maintenance activities on it to get rid of such crashes.Flash Player Crash is not something unique happened to you.
Sometimes there is a dreadful total crash and sometime it sends different errors, upon restarting nothing happens.
I also faced this error many times but i fixed it.The below given guidelines allow you to take measures to find an easy solution to the problem.
--Try to uninstall the Adobe Flash Player Active-X and Plug-in components and then reinstall Shockwave Flash Player
-- Try to use the latest Flash Player
-- Update the drivers that control your PC.
-- Fix your Windows Registry which is a highly recommended thing you should do to find a quick and reliable fix for common PC errors and crashes.
I also got some help from this article to fix flash player crash
Hope it fix your problem.
Besides the typical troubleshooting steps, another thing I'd suggest is taking a look at our beta release (11.2 beta 4 was released last week.) These builds contain many of the worst crashes reported in the previous release in addition to new functionality.
If the beta release doesn't help, we'd definitely like to hear from you. You can find out additional details in this FAQ:
The beta isn't working either. I'm all for submitting a report, but it's requesting the crash log and I'm following the instructions for Mozilla on Windows Vista/7 and I don't have the AppData folder.
I replied back to your post but haven't gotten an answer, I want to submit the report, but I can't get a crash log to submit. I'm following the instructions for Mozilla on Windows 7/Vista and don't have the AppData folder.
This is incredibly frustrating. I've updated my drivers. I uninstalled, cleaned my registry, made sure the files were gone from my computer, restarted my computer, cleaned the registry again, reinstalled and it then works. When I restart my computer again the next day, flash starts to crash again every time I open a site that uses it.
Sorry I missed the reply. Can you enable hidden files and folders and look for the appdata folder again? Alternatively you can open a file browser window and type "%appdata%" and that should navigate you immediately to the appropriate folder.
This is what I did and it's working so far, but we'll see if it works in the near future (like tomorrow).
I updated my graphics and RAID drivers from this post: Go to http://www.intel.com/p/en_US/support/detect and let the utility check if there is a newer driver available. I am quite sure there is; the latest Intel driver version is 220.127.116.119.
Then, I updated my video driver from this post:
I have also just created a new FAQ entry with instructions how to update video drivers on Windows: http://forums.adobe.com/thread/945765
I updated the to the newest flash player and when I first used hulu.com, it would play sound, but no video. Then, I installed a flash patch for 10.1 and video is working now, but I'm not sure if everything is correct, so I'll see how long it works.
Windows 7 64bit edition
newer Flash Player 11.3.300.257
I have tried all of the sugesstions that I have seen on this site and everything has not worked. The flash player is still crashing and I am not sure why. I even uninstalled it twice and reinstalled it. It did not start crashing until I updated it to this new version.
I have had this same problem for a few weeks now. I have the same info as loveablebaby & I am frustrated beyond belief. My computer/flash player has run fine for about 11 months & all of a sudden Flash Player will NOT keep working. I have update, uninstalled & reinstalled. I live on Pogo, FaceBook & Steam...is there some other player that can be used? I'm feeling the same...that it's since I've updated to the newest version of Flash Player. PS3 is looking better & better.
Flash Player 11.3.300.262 introduces some stability fixes that should help folks experiencing random crashes in Firefox on Windows 7 and Windows Vista. You'll want to update to Firefox 13.0.1 as well, if you're using Firefox 13. You can find the latest Flash Player at http://get.adobe.com/flashplayer/
This could be a couple things. Please provide some additional information to help us narrow this down.
1.) Type "about:crashes" in your address bar, and copy the links for the time period where you encountered the crash.
2.) Please temporarily disable other plugins. Click Firefox > Help > Restart with Add-ons disabled
3.) Try disabling Hardware Acceleration in Flash Player. Details are the Solve Video Problems section, here: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html
4.) If the issue persists, please disable Hardware Acceleration in Firefox:
Click the orange Firefox button
Under General, uncheck Use hardware acceleration where available
5.) Attach the output of dxdiag.exe
That information is actually sent to Mozilla. We get information about it in aggregate; however, Mozilla employees cannot share your actual crash reports with us at this time.
If I have the link to the crash you're seeing, I can tell if it's one that we know about, or if it's something that we're not familiar with that needs additional investigation.
The link as in the page I'm on when it crashes? If that's what you need...then here it is:
If that's not it, explain what it is to me & I will do my best to get it for you.
Thanks for your help Jeromie,
my flash player keeps crashing.Here is the error message im getting.I have windows vista home premium.
|Problem Event Name:||BEX|
|Fault Module Name:||ShimEng.dll_unloaded|
|Fault Module Version:||0.0.0.0|
|Fault Module Timestamp:||4549bdb7|
|Additional Information 1:||9cfd|
|Additional Information 2:||aea2a0d7a408bfb90d70a40b35741536|
|Additional Information 3:||2c87|
|Additional Information 4:||062d7de6b52910b097ebc211d0b77798|