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Nanna9
Currently Being Moderated

Flash Crash ff, chrome, and ie

Jan 12, 2012 12:39 AM

So tired of this flash crash mess. I have windows XP  internet explorer 7 intel series E gateway. I was using internet explorer. Five or Six months ago the flash crash hit my computer. There are so many confusing answers out there. Can anyone make it simple?  I'm self taught so it needs to be simple, please dont ask me to go do things without telling me how to get there, LOL.  I am having problems with games on facebook with what they call adobe flash crash. I have tried many things but nothing is working. I switched to firefox and it crashed the worse. I switched to Chrome and it crashed to. Chrome seems to work the best out of the three but when I tried to re install Chrome I now get SSL connection error 107  SSL protocol error.  There doesnt seem to be a fix. So now I'm back with Internet Explorer 7  and the not responding flash crash.

I noticed I also get Chrome.exe-corrupt file C:\system volume. Please run the chkdsk utility and something about NTFS ( this fixes itself.) But why does it come up so often? It fixes itself so fast I have no time to read all the stuff it says. What is this file all about and is it causing the crash? Is this file undoing what Im trying to fix? Please help

 
Replies
  • Currently Being Moderated
    Jan 12, 2012 1:17 AM   in reply to Nanna9

    Have you tried to disable Hardware Acceleration (http://forums.adobe.com/thread/891337) ?

     

    Have you tried to update your video drivers (http://forums.adobe.com/thread/945765) ?

     

    Nanna9 wrote:

     

    I noticed I also get Chrome.exe-corrupt file C:\system volume. Please run the chkdsk utility and something about NTFS ( this fixes itself.)

    This is not good; try to run the CHKDSK utility on your C: drive (http://support.microsoft.com/kb/315265).

     
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  • Currently Being Moderated
    Jan 12, 2012 1:00 PM   in reply to Nanna9

    %localappdata% is a shortcut to a folder on your hard drive, use Windows Explorer not Internet Explorer.

    Launch Windows Explorer by clicking the Windows "Start" menu, clicking "All Programs," selecting "Accessories" and clicking "Explore."

    Then type %localappdata% in the search box.

     

     


     

     
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  • Chris Campbell
    9,447 posts
    May 4, 2010
    Currently Being Moderated
    Jan 12, 2012 1:03 PM   in reply to Nanna9

    Instead of using your browser, open an explorer window in the start menu (or double click "My Computer").  You want to be looking at your computers files/folder/hard drives, not a webpage.  Then, in an address bar, type %localappdata%, that should take you to the correct folder.  Let me know if you run into problems and thank you for trying to get us this data, I appreciate it.

     

    Chris

     
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  • Currently Being Moderated
    Jan 12, 2012 9:03 PM   in reply to Nanna9

    You have been looking at the wrong information.  Look at the information after this, Internet Explorer on Windows XP, on the flash player crash page.

     
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  • Currently Being Moderated
    Jan 20, 2012 9:53 AM   in reply to Nanna9

    HAVING SAME ISSUES W/GOOGLE CHROME!  **CHAOS**  WE'VE INST/UNINSTALLED/REINST'D/UNINSTALLED.....ETC..NOTHING!  WORSE NOW--THAN EVER!!  TIRED OF THIS "CRAP"  HECK...CAN'T EVEN GET G.CHROME *UNINSTALLED* NOW!!!  WILL BE FOLLOWING YOUR POST AND "keeping fingers crossed!"  lol

     
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  • Currently Being Moderated
    Jan 20, 2012 9:56 AM   in reply to Nanna9

    NANNA9:  HAVE U HAD ANY LUCK?  (SAME PROB. HERE!  *tired & getting MORE frustrated!)

     
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  • Currently Being Moderated
    Jan 20, 2012 10:22 AM   in reply to bethAnn1212

    To assist us in quickly understanding your problem, please follow these guidelines when posting:

    • Specify your operating system (including 32bit or 64bit edition) 
    • Specify your web browser and version (including 32bit or 64bit edition) 
    • Specify your Flash Player version 
    • Give us a brief explanation of the problem, please include any information you feel is important 
    • Please do not use existing topics to append questions that are entirely different from the original topic. When in doubt create a new topic.

     

    Google Chrome has an embedded Flash Player, you cannot install, update or uninstall this Flash Player.

     
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  • Currently Being Moderated
    Jan 20, 2012 10:40 AM   in reply to bethAnn1212

    RELEASED TODAY:  FLASH PLAYER 11.2!!!!  (Maybe this IS WHY I kept getting "update flash" notices--HOWEVER, 11.2 WASN'T RELEASED TILL TODAY!!  MMmhmmm?!  GUESS I'LL TRY "this" AGAIN!  *WE'LL SEE*

     
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  • Chris Campbell
    9,447 posts
    May 4, 2010
    Currently Being Moderated
    Jan 24, 2012 2:20 PM   in reply to bethAnn1212

    While we did update our labs release of Flash Player 11.2 on Jan 19th, the official release is still 11.1.102.55.

     

    For those experiencing crashes, please see the following FAQ that describes what we'll need and how to report the crash.

     

    How do I report a Flash Player crash to Adobe?

     

    Chris

     
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  • Currently Being Moderated
    May 13, 2012 12:11 AM   in reply to bethAnn1212

    Hello bethAnn1212, I was wondering how thie issues were going? I was a little concerned as you had mentioned chkdsk dealing with an issue(s) and it had me wondering about the condition of the hard drive. It could be a sign of hardware (hard drive) issues of other issues. There should be a log file but I don't recall where. I am sure someone can mention it or a Google search will find it as well although if you still need to find and/or discuss non-Adobe issues I would think that the administrators would rather a discussion such as that be moved to one of the more general forums, for which I am sure they have a good suggestion which exact forum to go to to have that discussion if you should so desire.

     

    I have an older computer that runs XP home and has it's own sets of issues as well and want you to know that you are not alone . Sometimes with my older computer and lower memory (1.5G RAM) and a slower CPU I run into issues where the flash player will go out and I have to reload the web browser.

     

    It sounds like you try and keep things up to date but wanted to make sure (as it helps with security as well as stability) to have WinXp up to date (sp3 for home) as well as the critical updates along with other drivers. Hopefully you have a firewall running on your system to keep the bad stuff out (keeping that program up to date as  the virus definitions). I think you are learning quite well. I have spent days, weeks and even months trying to figure out or track down the reason for computer issues.

     

    I almost forrgot, although it won't fix your crash issue it might help with speed/stability somehwhat to clear the flash player cache from time to time. Apparently one needs to be online at http://www.macromedia.com/support/documentation/en/flashplayer/help/se ttings_manager07.html to do so. Other programs like Java have cache that can help as well as clearing the cookies/temp files from your web browser and the temp files on your computer. Programs built into XP can help with a couple of those. Locations and such can be discusse din the proper forum if you wish. Just let me know. Lots of good people here to help.

     

    Good luck to all,

    Mumford68

     
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