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Acrobat Pro X launch problem

Jan 18, 2012 9:46 AM

I am having trouble launching Acrobat Pro X trial after downloading to my lap top - any ideas why this is happening ?

 
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  • Currently Being Moderated
    Jan 19, 2012 2:19 AM   in reply to jdventura

    Could you please elaborate a bit more as to what is the issue faced while launching Acrobat?

    Please post the exact error message if any.

     
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  • Currently Being Moderated
    Jan 19, 2012 6:33 AM   in reply to jdventura

    Please let me know which OS is it that you are using?

     
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  • Currently Being Moderated
    Jan 20, 2012 5:59 AM   in reply to jdventura

    I am confused here. Is it Reader or Acrobat that is installed on your machine?

     
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  • Currently Being Moderated
    Jan 20, 2012 7:20 AM   in reply to jdventura

    Thanks for confirming.

     

    When you say when you try and create a PDF the program launches and nothing happens?
    What do you mean by the same? Do you mean, Acrobat doesnt create the PDFand just sits there?

    I am not able to understand this, cause in your earlier post you said that Acrobat wasnt launching itself.

     
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  • Currently Being Moderated
    Jan 22, 2012 10:32 PM   in reply to jdventura

    Please try and disable your antivirus and see if it solves the problem. Also, try updating to the latest version of Acrobat i.e. v 10.1.2 and see if it helps.

    You can get the latest update from: http://ardownload.adobe.com/pub/adobe/acrobat/win/10.x/10.1.2/misc/Acr obatUpd1012.msp

     
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