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gregoryhel
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Re: Adobe Download Assistant not working after bluescreen

Jan 23, 2012 4:52 PM

I'm having the same problem on mac osx lion:

 

I downloaded adobe download manager

I installed adobe download manager

I launche adobe download manager

 

No features of adobe download manager are functional. I get a welcome screen that asked me to sign in, yet the sign in link and the help link in the upper right hand corner are not responsive.

 

I cannot quit the application.

 

I must force quite to exit the application.

 

I have reinstalled twice, including downloading the software a second time.

 

I think you folks have a bad build of the ada.

Branched from an earlier discussion.
 
Replies
  • Currently Being Moderated
    Jan 23, 2012 4:53 PM   in reply to gregoryhel

    Branched this to a new discussion as this is not related to the Adobe Download Assistant and a blue screen in Windows.

     

    Gregoryhel which Mac are you using?  There has been reports of users turning off the Automatic Graphic Switching option in the Energy Saver preference pane to allow AIR applications to function.  This would include the Adobe Download Assistant.

     
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  • Currently Being Moderated
    Jan 23, 2012 5:02 PM   in reply to gregoryhel

    My understanding is the most recent Tweetdeck no longer utilizes Adobe AIR.  From the time period you purchased your Mac it probably is the Graphic Display switching issue. Just in case though you might also want to try the steps listed in Troubleshoot AIR installation | Mac OS.   Feel free to respond to this thread if you have any questions about the listed steps.

     
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    Jan 24, 2012 1:43 PM   in reply to gregoryhel

    Gregoryhel that is odd that you did not see the option in your Energy Preferences and had to use a third-party utility to affect the change.  Do you have the option under Graphics of Better Performance or More Battery Life then?

     

    We are currently working closely with Apple to rectify the issue.

     
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