Content Refuses to Show Even After Proper Update

[nabenking]

Hello to anyone listening,

So here's the problem for all takers...

Fox.com gives me the error message:

Please Update Your Flash Player

but the Adobe website assures me I am running version 10.3.183.11 and that this is the latest version.  I have un-installed, re-installed and rebooted using both Firefox and Safari, to no avail. 

I'm running Mac OS 10.5.8 (64-bit) on a 5 year-old Mac mini. 

I'm about ready to try uninstalling the browser, but I'm almost positive this can't be the problem.  I'm open to any suggestions; is there an add-on or something that could help websites identify the proper version?

Thanks if you can find me.

[Freedomphotography]

Having the same problem.... Did you ever figure it out?

[Tamaracboy]

Yet one more having same problem for at least 2 weeks now.

Have tried all the same remedies:

downloading from FOX.com notice, downloading directly from adobe, both in Safari and Firefox

Also have sent problem report to fox.com TWICE and not even a bounceback.

This tells me PROBLEM IS DEFINITELY FOX !

Anyone ??

[chris.campbell]

Thanks for the heads up guys.  I've reproduced this and I'll see if we have any contacts at Fox that can clarify if this is expected behavior.

Chris

[Tamaracboy]

@ Chris:

Very glad to see that you are looking into this.

So many sites don't care OR even respond.

My guess is that FOX's site is not recognizing the newest version & thus treats it as an old one.

Thanks

[Guest]

It's Feb. 2012. Same problems as listed above. I can't beleive that htt://www.fox.com shut out Mac's so clearly. Cause I'm 100% certain like the others that I've done all the right things, and I'm on the right platforms. So it's an issue on their end which is unfortunate for fans. And advertisers.

[Guest]

ANY solution or update to this problem? It's May 2012 and still having issues. Thx

[chris.campbell]

This was a decision on FOX's part to disable older versions of Flash Player less than 11.0.  I understand that this affects users of older operating systems that are unable to install past 10.x.  While I don't have anything official I can tell you, I do know that some users have been able to work around this limitation by using modified versions of the player that report back a different version.

http://forums.adobe.com/message/4065402#4065402

[Tamaracboy]

Chris, Thanks for a very credible answer. Is FOX aware that Mac Flash release No.'s are different from PC release No.'s ? It is very believable that they ARE that stupid. We can be on the newest OS and the latest release of Flash, but FOX isn't smart enough to recognize this.

[chris.campbell]

I'll follow up again with our video team to see if we can pass this information along to Fox.