Skip navigation
Currently Being Moderated

InDesign getting hanged very often

Jan 30, 2012 3:17 AM

Hello All,

 

We recently upgraded our license from CS4 to CS5.5 and found that InDesign is getting hanged very often during find & replace, loading XML files, etc. Actually we faced like this issue in CS3, and when we upgraded to CS4, this issue was found resolved. But now again facing the same hanging issue, can anyone of you facing this issue or let me know how we rectify this issue?

 

Please respond at the earliest, since we are planning to upgrade many licenses.

 

Thanks,

 

Praveen

 
Replies
  • Currently Being Moderated
    Jan 30, 2012 6:21 AM   in reply to ArcRaj

    Operating system?

     
    |
    Mark as:
  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Feb 1, 2012 2:08 AM   in reply to ArcRaj

    In addition to Peter's question, did you remember to update to 7.5.2, the latest patchrelease of CS5.5?

     
    |
    Mark as:
  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Feb 1, 2012 10:29 PM   in reply to ArcRaj

    It's tough to debug this stuff under Windows.

    What version of Windows, though?

     

    Have you trashed your preferences?

     
    |
    Mark as:
  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Mar 5, 2012 2:32 AM   in reply to ArcRaj

    We don't have enough information to say with any reliability.

    To know, you would need to see the stack trace associated with the process.

     

    Under XP, that is easy. Under Windows 7, it is hard. You can try installing DRWTSN32 from an XP system, or you can try installing WinDBG. Both of these are not turnkey solutions that work easily, and if you get stuck, there is only very limited help. Try finding a Windows systems programmer to help you.

     

    But yes, it is most *likely* (I would say 14 times out of 15) that this is InDesign's fault.

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 5, 2012 2:36 AM   in reply to ArcRaj

    Hello,

     

    sometimes InDesign files get corrupted. In that case it helps to export them as IDML and then re-open that to have a clean copy.

     

    Good Luck!

    Robert

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points