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Uninstall doesn't seem to be working...

Jan 31, 2012 5:41 AM

Tags: #cs3 #lion #mac #mac_os_x #uninstaller

I've just upgraded to CS5.5 from CS3. I want to uninstall CS3 and have gone to Applications/Utilities/Adobe Installers/ Add or remove CS3... as instructed in other posts. But this doesn't seem to do anything after asking me for my password. Nothing happens. I have looked on the original install disk but can't find a deinastaller. I'm using a Mac Lion 10.7.2. What should I do?

 
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  • Currently Being Moderated
    Feb 29, 2012 10:08 AM   in reply to Lesley Fenton

    Not sure, but try just dragging the .exe file into the trash can. May be that works?

     
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  • Currently Being Moderated
    Feb 29, 2012 10:57 PM   in reply to Lesley Fenton

    I just solved a CS3 uninstall issue I've been fighting for many days. Like many people with similar problems (in multiple posts I read) my problems began when I tried to migrate my CS3 suite via Mac's Migration Assistant utility to a new system. Apparently this is not the route to go for Adobe apps. After this expereince, I would now recommend deactivate and uninstall and then re-install from disc when possible.

     

    I literally tried to uninstall and re-install 5 times, I then also tried the oft referenced CS Cleaner Tool a couple times and that didn't work either. I researched and stumbled upon an app/utility called AppDelete via:

     

    www.reggieashworth.com/appdelete

     

    I am not associated w/ company, I have nothing to gain: this is a legit, satisfied, (elated) consumer review!

     

    I still had all my apps in Applications following my last install attempt. I purchased the app via site for  $7.99. In one fell swoop, I simply grabbed and dragged all my CS apps to the AppDelete 'garbage can'. It listed and found a bunch of 'hidden' files within preferences, library, etc. It listed all associated files, gives you the option of deselecting files/settings, and then quickly removed them.

     

    Really wish I'd found this before about 10+ wasted hours of inserting discs!!

     
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