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InDesign "Find Font" deletes text - help!

Feb 1, 2012 6:57 AM

Tags: #font #indesign #indesign_cs5.5

So I open a file, use 'find font' to find and replace a font. Sometimes when I hit "change all" it deletes entire paragraphs of text. I've tried it with different fonts and it's not consistent. Sometime it deletes, sometimes it doesn't.

 

Just now, I did a "change font" from Garamond to Univers and lost a paragraph on page one - no text in the box whatsoever. So I did and Undo. Then, I did the exact same "change font" again. Paragraph on first page is fine, one on page 2 goes missing. Any help would be appreciated.

 

Thanks.

1358 Views   9 Replies   Latest reply: Peter Spier, Mar 8, 2012 5:39 AM
 
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  • Peter Spier
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    1. Peter Spier,
    Feb 1, 2012 8:06 AM   in reply to einsteinart
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    Is the text going into overset, leaving a "hole" in the middle of a frame with text before and after it showing, or is it being completely removed from the story (deleted). Waht do you see if you switch to story editor?

     

    Please, also, tell us your version of ID, and the patch level, along with your OS.

     
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  • einsteinart
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    2. einsteinart,
    Feb 1, 2012 11:58 AM   in reply to einsteinart
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    Hi Peter,

     

    Mac OS 10.7.2

    Creative Suite 5.5

    No overset text, just disappears.

     

     

    I have an attachment to show you, but I can't seem to get it to attach here. it's only 90k...

     

    This would explain what I need to attach:

    #1 is the original file with the original fonts

     

    #2 I have done a "Find Font" and replaced with Univers. Notice much of the text on page one is missing... it just seems to disappear (delete). In this case, some text in the same box was left, I think because it was a different font that the rest in the original font.

     

    Sometimes it deletes everything in the text box, not just a portion.

     
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  • John Hawkinson
    5,514 posts
    Jun 25, 2009
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    3. John Hawkinson,
    Feb 1, 2012 9:02 PM   in reply to einsteinart
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    Creative Suite 5.5

    I have an attachment to show you, but I can't seem to get it to attach here. it's only 90k...

    Hold down Cmd and select About InDesign to get the full version. 7.5.0, 7.5.1, or 7.5.2?

     

    You can only attach images on the forum. So post a screenshot of the issue, please.

     
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  • Peter Spier
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    4. Peter Spier,
    Feb 2, 2012 4:36 AM   in reply to John Hawkinson
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    You cannot "attach" anything. You can embed an image, but only on the web page. Use the camera icon, like this:

    CameraIcon.png

     

    If you want to share the files, you can load them on a server and put a link to them here. One way to do that is with DropBox. Another is to use YouSendIt.com to send the files to yourself, then post the link here.

     
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  • einsteinart
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    5. einsteinart,
    Feb 27, 2012 11:03 AM   in reply to Peter Spier
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    Sorry it took me some time to get back...

     

     

    #1  original file with the original fonts

     

    #1.png

     

    #2 I have done a "Find Font" and replaced with Univers. Notice much of the text on page one is missing... it just seems to disappear (delete). In this case, some text in the same box was left, I think because it was a different font that the rest in the original font.

     

    Sometimes it deletes everything in the text box, not just a portion.


    #2.png

     

    Also, I originally suspected my Univers font to be the issue, however, that's not the case. This happens with several different fonts, inconsistently.

     
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  • Peter Spier
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    6. Peter Spier,
    Feb 27, 2012 11:18 AM   in reply to einsteinart
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    Help > Updates... and make sure you have the 7.5.2 patch installed.

     

    And see Remove minor corruption by exporting

     

    If it happens to more than one file, see Replace Your Preferences

     
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  • einsteinart
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    7. einsteinart,
    Mar 1, 2012 6:59 AM   in reply to Peter Spier
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    Thanks, Peter.

    I went ahead & replaced the preferences, we'll see how that goes. I'll check back in next week.

     
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  • einsteinart
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    8. einsteinart,
    Mar 8, 2012 5:33 AM   in reply to einsteinart
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    So far so good, find font seems to be working fine.

     

    Now I have a new issue. When I export to JPG, it changes the pixel size. It didn't do this prior to replacing preferences, did I button or something?

     

    For example:

    I have a 6x6" page (432x432 px)

    I export to JPG

         Image Settings: high, baseline, 150, RGB

         Options: Embed color profile & Anti-alias are checked

    When I export and open in PhotoShop, the size is still 6x6", but the pixel size is now 900x900 px @ 150

     

    This is consistent across multiple pieces, as I designed a few different sized web banners yesterday and all came back from the clients as wrong sized.

     

    Thanks in advance for your help.

     
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  • Peter Spier
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    9. Peter Spier,
    Mar 8, 2012 5:39 AM   in reply to einsteinart
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    Maybe somebody else has some ideas. I never export jpeg from ID.

     
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