I have documents from a client that were created in an earlier version of Indesign (I'm not sure if it was CS3 or CS4). I use Indesign CS5.5. I can open the documents OK and work in them without problem. (I have all the fonts being used, but some of the image links are missing) I'm adding pages and formatting text as I go. Then around 30 pages into the job, I find that I'm unable to undo or save any changes to the document. I've tried exporting to an IDML file and reopened it as an Indesing document and I still can't save changes.
Can anyone help me? Short of rebuilding the document from scratch, I don't know what to do.
The document isn't set to read only. I've actually been able to save the doc and reopen it several times without problem. Then without warning, it just won't save. Weird.
Thanks for the suggestiong though.
What happens when you try to save? Do you get a warning (and if so, can you tell us what it says), or does the save just fail? Have you tried changing the name of the file, so that it doesn't overwrite the original, or send it to a different location? And, where is the file? On your HD, removable media or network?
I have no access to the "save" command in the file list. If I close the
document I get the window that asks if I want to save changes. If I click
yes, I get a second window that reads "cannot save "filename".
I've tried renaming the file, and sending it to a different location. The
file is on my HD.
Please help. This is driving me crazy!!!!
Please turn off the autoquote when replying by email...
When you say no access, do you mean the save command is not there, or that it is grayed out?
Have you tried trashing the prefs? See Replace Your Preferences
This has happened with other files that were created in an earlier version
of Indesign (CS3, 4, and 5 have all given me problems).
I've sent this particular document back to the originator. She is taking a
look at it. It may be a corrupted image or font.
Maybe that will be the answer. Thanks for everyone's help.
I'm using InDesign CS5.5
I am having exactly the same problem, all previous discusions are the same for me...
I also use a font manager (suitcase fusion), no other plugins.
And this counts for all files i try to save in indesign right now..
and i noticed my links panel seems to be failing, it's open but it doesn't show any content or knobs or sliders.. "blank panel"
Any thoughts, I seriously need to get this out the way.. work needs to be done!
I'm mac user, suitcase version 4 (demo), and removing autoactivation doesn't solve anything.
So i force-quited everything, rebooted my macbook, and now it "semi-works" again.
- The save option is stil greyed-out, but i can save-as.. and export PDF's
- Also the links panel is working again.
So temporarilly i'm fine, but i'm sure the problem will return soon..
Save will be grayed out until a change is made to the file. If it's still grayed out after an edit, you're not fine. I don't know if the trial version of Suitcase is the latest patch, so you should check at Extensis to be sure.
It was all files, but I solved it restarting Indesign and pressing command+alt+shift+control.
It never happened before and I hope it won't happen again!
Thank you for your answer. Did you remember how did you solve it?