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wendyebriggs
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Cannot save changes to an Indesign document

Feb 8, 2012 11:32 AM

Tags: #error #save #mac #cs5.5 #indesign #5.5

I have documents from a client that were created in an earlier version of Indesign (I'm not sure if it was CS3 or CS4). I use Indesign CS5.5. I can open the documents OK and work in them without problem. (I have all the fonts being used, but some of the image links are missing)  I'm adding pages and formatting text as I go. Then around 30 pages into the job, I find that I'm unable to undo or save any changes to the document. I've tried exporting to an IDML file and reopened it as an Indesing document and I still can't save changes.

 

Can anyone help me? Short of rebuilding the document from scratch, I don't know what to do.

 
Replies
  • lilia@
    196 posts
    Jan 31, 2012
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    Feb 8, 2012 1:21 PM   in reply to wendyebriggs

    Might be a bit left field... but check that the document isn't set to read only.

     
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  • lilia@
    196 posts
    Jan 31, 2012
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    Feb 8, 2012 2:28 PM   in reply to wendyebriggs

    i didn't see that you had been able to save the file... perhaps i can't read LOL

    have you tried trashing your preferences? if not, try it.

     
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    Feb 9, 2012 2:52 AM   in reply to wendyebriggs

    What happens when you try to save? Do you get a warning (and if so, can you tell us what it says), or does the save just fail? Have you tried changing the name of the file, so that it doesn't overwrite the original, or send it to a different location? And, where is the file? On your HD, removable media or network?

     
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    Feb 10, 2012 1:28 PM   in reply to wendyebriggs

    Wendy,

     

    Please turn off the autoquote when replying by email...

     

    When you say no access, do you mean the save command is not there, or that it is grayed out?

     

    Have you tried trashing the prefs? See Replace Your Preferences

     
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    Feb 10, 2012 3:22 PM   in reply to wendyebriggs

    Sounds like a plugin conflict, perhaps. Do you run any third-party plugins or use a font manager?

     
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    Feb 11, 2012 4:13 AM   in reply to wendyebriggs

    Is this all files, or just this one? In finder, select teh file and "Get Info." Do you have write permission?

     
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  • lilia@
    196 posts
    Jan 31, 2012
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    Feb 11, 2012 6:13 AM   in reply to Peter Spier

    Peter Spier wrote:

     

    Do you have write permission?

    I already suggested that...

     
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    Nov 8, 2012 2:59 AM   in reply to wendyebriggs

    I'm using InDesign CS5.5


    I am having exactly the same problem, all previous discusions are the same for me...
    I also use a font manager (suitcase fusion), no other plugins.

     

    And this counts for all files i try to save in indesign right now..
    and i noticed my links panel seems to be failing, it's open but it doesn't show any content or knobs or sliders.. "blank panel"

     

    Any thoughts, I seriously need to get this out the way.. work needs to be done!

     
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    Nov 8, 2012 5:45 AM   in reply to GIJSD

    What version of Suitcase, and is it the latest patch? Does removing the Autoactivation plugin from ID resolve the problem? Are you on Mac or Windows?

     
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    Nov 8, 2012 6:04 AM   in reply to Peter Spier

    Hi,

     

    I'm mac user, suitcase version 4 (demo), and removing autoactivation doesn't solve anything.

    So i force-quited everything,  rebooted my macbook, and now it "semi-works" again.

     

    - The save option is stil greyed-out, but i can save-as.. and export PDF's

    - Also the links panel is working again.

     

    So temporarilly i'm fine, but i'm sure the problem will return soon..

     
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    Nov 8, 2012 6:11 AM   in reply to GIJSD

    Save will be grayed out until a change is made to the file. If it's still grayed out after an edit, you're not fine. I don't know if the trial version of Suitcase is the latest patch, so you should check at Extensis to be sure.

     
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    Nov 8, 2012 6:58 AM   in reply to wendyebriggs

    I think the next thing I would try is to move all the pages to a new document, in case there's some underlying damage to the file.

     
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    Nov 8, 2012 7:06 AM   in reply to Tom Usrey

    Yes, I've tried that, but unforunately then again that new file is unsaveable..

     
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    Apr 11, 2013 11:39 AM   in reply to GIJSD

    Hello, I'm having the same problem. Did you find a solution?????? Help

     
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    Apr 11, 2013 12:52 PM   in reply to Carolitabernal

    Is it all files, or just one? Have you tried all the things mentioned in this thread?

     
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    Apr 11, 2013 1:09 PM   in reply to Peter Spier

    Hi,

    It was all files, but I solved it restarting Indesign and pressing command+alt+shift+control.

    It never happened before and I hope it won't happen again!

    Thank you for your answer. Did you remember how did you solve it?

     
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    Apr 11, 2013 1:21 PM   in reply to Carolitabernal

    If replacing the prefs worked for you (and apparently it did), it's likely your problem was not identical to the one experienced by GIJSD

     
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