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How to deactivate Photoshop Elements

Jan 11, 2013 4:29 PM

I dont know how to do this. I need to install my disc on a new computer and it told me my serial number is good for 2 computers and i need to deactivate one

 

please send replys to my email address

 

[Email address removed]

 

Message was edited by: Brett N

 
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  • 99jon
    12,821 posts
    Jan 6, 2010
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    Feb 13, 2012 6:37 AM   in reply to nam69

     

    You open the Editor on your old PC and on the menu bar click Help à Deactivate

     

    If that doesn’t work you need to contact support at the link below. Click I need help with deactivation and it’s often possible to initiate live chat.

     

    http://www.adobe.com/aboutadobe/contact.html

     

     

     
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    Feb 14, 2012 4:10 AM   in reply to nam69

    When you'll go to Editor's Help -> Deactivate..., you'll see a window like

     

     

    Click on "Deactivate Permanently". It will deactivate your serial number on that machine and you can use that serial number on some other machine.

     
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    Feb 14, 2012 7:42 AM   in reply to nam69

    You are looking in editor and not organizer? Do you keep getting a screen asking you to enter your serial number, by any chance?

     
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    Feb 14, 2012 10:08 AM   in reply to nam69

    Yes, you can't deactivate while working on a photo. That's so you don't lose your work.

     
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    Feb 14, 2012 10:48 AM   in reply to nam69

    Actually that doesn't make much sense. Deactivate means "I will never use this program again on this computer", so you can't deactivate unless PSE perceives you're not busy doing something. Obviously you won't deactivate while you're working. Launch the editor then immediately go to Help>Deactivate and that's all it should take.

     
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    Feb 14, 2012 11:08 AM   in reply to nam69

    Deactivating has no effect on your pictures or on organizer. It only affects editor. Even so, I would wait till you have completed your organizer backup and are sure you are through with PSE before deactivating it.

     
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