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NiteOwl13131313
Currently Being Moderated

Error using the 64bit flash install/uninstall on Windows 7 x64

Feb 23, 2012 12:56 PM

Tags: #11 #flash_player #64bit #flash_player_11

I get the following error when using the 64 bit installer and unistaller on my windows 7 64bit:

"Invalid argument or invalid use of argument: %TEMP%/1234.dir/installflashpalyer.exe"

where %TEMP% is my windows temp directory and 1234.dir changes every time.

As a result of this error, the 32bit version of Flash neither installs nor uninstalls. This happens with both the ActiveX and the plugin versions. Installing the 32 bit version separately works just fine. It has been happening ever since the 64 bit version was released.

Any Ideas?

 
Replies
  • Currently Being Moderated
    Feb 23, 2012 2:02 PM   in reply to NiteOwl13131313

    What are your files in folders C:\Windows\System32\Macromed\Flash and C:\Windows\SysWOW64\Macromed\Flash?

    What are the contents of the FlashInstall file in both folders?

    What are your browsers?

     
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  • Currently Being Moderated
    Feb 23, 2012 4:59 PM   in reply to NiteOwl13131313

    From where did you download these installers / uninstallers?

     
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  • Chris Campbell
    9,446 posts
    May 4, 2010
    Currently Being Moderated
    Feb 24, 2012 2:32 PM   in reply to NiteOwl13131313

    Thanks for the log.  Could you try cleaning out your temp folder, restarting the system then trying again?

     

    Chris

     
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  • Chris Campbell
    9,446 posts
    May 4, 2010
    Currently Being Moderated
    Feb 24, 2012 4:38 PM   in reply to Chris Campbell

    I've talked with our installer group and none of us have seen this error before.  What version of Windows are you using (Home, Premium, etc) and what locale are you in (US or somewhere else)?

     

    Thanks,

    Chris

     
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  • Currently Being Moderated
    Feb 29, 2012 2:24 PM   in reply to NiteOwl13131313

    NiteOwl,

     

    Would you re-post the contents of the installation log file in System32 please?

    C:\Windows\System32\Macromed\Flash\FlashInstall.log

     

    Thanks,

    John

     
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  • Currently Being Moderated
    Mar 2, 2012 1:55 PM   in reply to NiteOwl13131313

    NiteOwl,

     

    It appears that you are still posting the logfile C:\Windows\SysWOW64\Macromed\Flash\FlashInstall.log. I can tell because of the  "-install -skipARPEntry -iv 1" arguments. These arguments are only sent to the 32-bit installer.

     

    I would like to see your installation log file for the 64-bit installation. This is the location (notice that the 64-bit log file lives in System32, not SysWOW64).

    C:\Windows\System32\Macromed\Flash\FlashInstall.log

     

    Thanks,

    John

     
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  • Currently Being Moderated
    Mar 5, 2012 7:44 AM   in reply to NiteOwl13131313

    Have you tried this?

    Download these files to your desktop:

    Flash Player for Internet Explorer

    Flash Player for other browsers

    Download this uninstaller:

    Windows 64-bit: http://download.macromedia.com/pub/flashplayer/current/uninstall_flash _player_64bit.exe

    Exit all browsers and disconnect from the Internet.

    Run the uninstaller.

    Reboot.

    Delete the Flash folder in folders C:\Windows\System32\Macromed and C:\Windows\SysWOW64\Macromed.

    Delete the Flash Player folder in folders %appdata%\Adobe and %appdata%\Macromedia.

    Run the installers.

     
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  • Currently Being Moderated
    Mar 28, 2012 4:17 PM   in reply to NiteOwl13131313

    Hi NiteOwl,

    We're working on it. I will let you know when we have a fix available.

    Thanks!

    John

     
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  • Currently Being Moderated
    Mar 28, 2012 9:04 PM   in reply to NiteOwl13131313

    NiteOwl13131313 wrote:

     

    Had to use the 32bit installers separately to use Flash in Firefox.

    The 64-bit installer will install both 32-bit & 64-bit Flash Players.

     

    Have you tried the latest Flash Player 11.2. 202.228 ?

     
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