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How do i give a potential client information without them stealing my ideas?

Mar 3, 2012 4:48 PM

I seem to always run into this problem, over and over.  So obviously I'm doing something wrong.

 

I'm a Web designer.  When I do consultations, I pretty much tell my clients EVERYTHING I will do for them to build their confidence in me, explain why my prices might seem a bit higher than my competition, and frankly, why they should hire me over the competition.

 

I do feel, however, that I put it out there, and then they take it to someone cheaper!  I had several meetings with one client who asked for a written and detailed proposal.  I have just found out that they went with someone else, and used all the ideas I had written into the proposal.  Waste of time, effort and energy!

 

I don't want to give out my secrets anymore, but how on earth do I get the contracts, otherwise?

 

Anyone have any advice on this???

 
Replies
  • Currently Being Moderated
    Mar 4, 2012 1:25 PM   in reply to JulesN

    Precisely the reason I bagged freelance work years ago and went to work for the government.

     
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    Mar 5, 2012 3:41 AM   in reply to JulesN

    Your sales pitch should be an asset not a liability; work on it as hard as you can.
    Don't reveal the process, only the outcome that can be expected if you're hired.
    Have some samples in your portfolio or make them for the client to like and keep them for others to see later.
    If you're asked for a detailed description of the work, suggest a contract to be signed.
    Call the Volunteers Lawyers for the Arts and see what they advise for your protection.

    http://www.vlany.org/

     

    I have a reputation to defend, so I use a bat, but it can be messy and inconvenient : )

     
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  • Currently Being Moderated
    Mar 7, 2012 2:45 PM   in reply to LTsFolly

    I have a reputation to defend, so I use a bat, but it can be messy and inconvenient : )

    Over the years, I have found that bats are somewhat unreliable. At dawn, they head back to the cave. A wolverine works better, as an enforcer, at least for me.

     

    Hunt

     
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  • Currently Being Moderated
    Mar 7, 2012 2:52 PM   in reply to JulesN

    This can be a bit tricky. Short of having the potential client sign an NDA, I am not sure that there is a perfect answer. LTsFolly makes some good points (I still don't trust those bats, though... ), in speaking of, and showing results, or potential results.

     

    Now, I normally went into detail, on how the project would be structured, the potential shooting schedule, and then tried to stay a bit vague, only showing similar shots/projects, that they could relate to. Still, I had one potential client come back, after a very involved architectural project, and ask if I could tell the "semi-pro" that they hired, because of price constraints, how to create shots like my portfolio pieces, based on the proposed shooting schedule. Yeah, in their dreams!

     

    I also see some potential clients, who offer to hold "contests," where creatives produce pieces, for the chance to work with them. However, I do see ad agencies making some very involved and highly expensive pitches to clients, only to have the contracts go elsewhere, and then the campaign looks suspiciously like one, or more, of those proposals. Guess that it boils down to ethics.

     

    At a point, I just said the heck with it, and retired, to raise wolverines.

     

    Good luck,

     

    Hunt

     
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