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AIR Installation Issues

77noggin Calculating status...

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Mar 4, 2012 3:18 AM

Tags: #launch #problems

I am having trouble with Flash Player. Recently some of TV streamers such as BBC iPlayer suddenly started telling me I needed to download Flah Player to view them. I clicked on the download button and followed the instructions until I recieved the "installation successful" message. The TV players however still give the same error message. I have unistalled and re-installed Flash Player (Adobe Flash Player 11 ActiveX 64-bit vers. 11.1.102.62) rebooted etc. all to no avail.

Strangely, when I look on the "Start", "All Programs" Flash Player does not appear (Adobe Reader does) but it is listed when I populate the listing of programs in the "uninstall" function. This is affecting anything which needs Flash Player to run and is very frustrating. Any ideas??

311 Views 2 Replies Latest reply: 77noggin, Mar 7, 2012 1:11 PM

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May 4, 2010

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1. Chris Campbell,

Mar 5, 2012 3:13 PM in reply to 77noggin

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Hello,
Can you go to this page to see what version of Flash Player is reported as installed?

http://kb2.adobe.com/cps/155/tn_15507.html

If it tells you that Flash Player is not installed, please see the following FAQ for steps on how to resolve this with Internet Explorer:

Enabling Flash Player in Internet Explorer 9

Thanks,
Chris

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2. 77noggin,

Mar 7, 2012 1:11 PM in reply to Chris Campbell

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Thanks. I tried the basics as you suggested but no joy as yet. I will
explore further over the coming weekend and keep you posted.

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AIR Installation Issues

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Mar 4, 2012 3:18 AM

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