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Unable to generate a Word document (RH9 and Office 2010)

Mar 5, 2012 5:26 AM

Hello Everybody,

 

we have an issue with Robohelp 9 (patched to newest version). We are trying to generate a Word document (doc, docx) in the section of "Printed Documentation". If we click on the printed documentation on the left side (in the menübar), 2 popup windows flashing  to the screen with the following complete message: "False Parameter". I can click on "OK" if i do it, both windows will close and the General Printed Document Page is loading.

The Problem is that all dropdown fields are blank and we cant chose .doc or .docx. I reinstalled both Programms (TCS and Office) it doesnt help me.

 

I have screenshoted and uploaded the blank Print Document General window at tinypic.

http://tinypic.com/r/t6drnn/5

 

Peter Grainge was asking me:

Also try with one of the sample projects. Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left. Same problem?


It doesnt work. (same problem)


Thx for help

 

 

Greetings Andreas B

 
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