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How do I improve the quality of images imported from Word?

Mar 5, 2012 9:45 AM

Tags: #image #word #import #graphics #print #convert #quality #gif #clear #chm #poor_quality #sharp #fuzzy #improve #flowchart #imrpove_quality

I'm hoping someone can help.

 

I am using Word to create documents that are then imported into RH9 to create CHMs.

 

I have gif images in Word (Flowcharts) that display perfectly in Word and PDF and print very well.

 

When I import them info RH9, they become fuzzy and when I look closely it looks like there is shading (speckling) behind the text and lines. Therefore, looks poor in CHM and print.

 

I have tried saving the image in different formats, and used different settings in Word, but it makes no difference to RH.

 

I can't find any settings in RH that would help.

 

Does anyone else have this problem, or know how to fix this?

 

Thanks!

 
Replies
  • Currently Being Moderated
    Mar 5, 2012 2:59 PM   in reply to Margaret_G

    Welcome to our community

     

    I don't believe you will be able to coax the images in to suit you by importing. The only way I'm aware of to obtain suitable images is to save them separately from Word. Then import them into RoboHelp as a separate process.

     

    Cheers... Rick

     

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    Mar 6, 2012 4:49 AM   in reply to Margaret_G

    Do you have the 902 service release applied?

     

    I would like to see what level of degredation you are seeing if you are willing to share a Word document with me. See the Contact page on my site. It's OK to attach the document to your email.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 6, 2012 6:45 AM   in reply to Margaret_G

    Hi Margaret

     

    If you replied by email, please note that attachments don't survive the trip to the forums.

     

    Please try again and post the image using the camera icon as described in the link below.

    Click here to view

     

    Cheers... Rick

     

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    Mar 6, 2012 6:58 AM   in reply to Captiv8r

    It was a Word document that Margaret also emailed to me.

     

    Margaret - The problem is simple. Save the image in the Word document as a gif file and then open it in an image editor. Note the size, you can just about get one circle of the flow chart on the screen. Word has massively reduced it and when you get to that level of reduction you are going to have problems. You need to get the image down massively.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 6, 2012 3:06 PM   in reply to Margaret_G

    Are these images created in Word?

     

    Have you saved one of them from Word using Save Picture As and then opened it in a graphics tool to see the size there? It really is mind blowingly large and it is how the image is created that needs to be looked at. Tell us more about that.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 7, 2012 3:08 AM   in reply to Peter Grainge

    Margaret

     

    I saved the image from Word as a PNG image and opened that in Photoshop. The size is 3488 by 3702 pixels! That is what is being created by whatever you use to start with. In Photoshop I then reduced the image size to 800 pixels wide and then imported that image into RoboHelp.

     

    If I then print the topic there are some dots around the circles but nothing like as bad as at first. At a quick glance you might even miss them.

     

    Hope that helps.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 7, 2012 6:57 AM   in reply to Peter Grainge

    In addition to the above, I have now pasted that image into a Word document and imported that. The fuzziness is back. I can hear Rick saying "told you so, import the graphic and it's fine, import it in a Word document and this is what you will get". My experience is that is sometimes true, sometimes not.

     

    I still believe the root cause is the massive resizing and if we can get the first image to be smaller, the problem can be resolved so back to needing to hear some detail from you on that.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 7, 2012 7:12 AM   in reply to Peter Grainge

    OK ignore that. I had resized the image and saved it as a JPG. When I resized it and saved it as a GIF, then imported the Word document, it was a lot better. Still a little fuzzy but much less so and no speckled dots.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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