Skip navigation
Currently Being Moderated

Printing Permissions

Mar 5, 2012 10:52 AM

Some of our clients are unable to print PDFs downloaded from our Adobe Content Server.  We have the permissions set correctly for the Distributor, but they don't seem to transfer to the client's Adobe Digital Editions.  Everything else seems to work OK.  Has anyone else had a similar problem?

 
Replies
  • Currently Being Moderated
    Mar 7, 2012 10:13 AM   in reply to McBubsey

    Did you take a look at the resulting licenses that were generated to see if they have print permission?

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 7, 2012 3:24 PM   in reply to McBubsey

    unzip the epub and look at META-INF/rights.xml  is the easiest way (PDFs are bit more of a pain to deal with).

     
    |
    Mark as:
  • Currently Being Moderated
    May 24, 2012 11:25 AM   in reply to Jim_Lester

    We are having the same issue. Our permissions are set to allow a user to print 4 pages with and additional page every 4 days, capped at 25 pages at a time.

     

    Everything looks good in the admin console, and looks good in Digital Editions, except for the fact that it says 0 pages available. And it never adds the additional pages, even if you wait days and days.

     

    It also seems random, some books have the pages available and some dont. Some that are in my library used to work perfectly and now all of the sudden only show 0 pages, then at the same time I noticed this happening our customers have noticed it happening.

     

    Very odd.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points