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roland_slee@yahoo.com
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Invoking Photoshop CS5 from Lightroom 4 asks for Camera Raw Plug-in 7.0

Mar 6, 2012 1:28 AM

Tags: #raw #camera #plug-in #lr4 #cs51

I have just downloaded and installed Adobe Lightroom 4.0. When I try to invoke "Photo / Edit in Photoshop CS 5.1" I get the warning "This version of Lightroom may require the Photoshop Camera Raw plug-in version 7.0 for full compatibility. Please update the camera raw plug-in using the update tool available in the Photoshop help menu". However, the update function in Photoshop CS5.1 says that there are no updates available and searching adobe.com I can find no references to Camera Raw plug-in 7.0. What is one to do? Thanks.

 
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    Mar 6, 2012 2:41 AM   in reply to roland_slee@yahoo.com

    What is one to do?

     

    Nothing. You are using Beta software. These issues are to be expected. The camera RAW engine has been completely rewritten for LR4 and will also be included in CS6 products, but until then things are just as they are. I'm sure this is also mentioned on the LR4 Labs pages somewhere.

     

    Mylenium

     
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    Mar 6, 2012 8:31 AM   in reply to roland_slee@yahoo.com

    I too am having the same problem. Just purchased the production version of LR4 and it is telling me to upgrade to Camera Raw 7. Talked to support and they told me to use camera raw 6.6. Didn't solve the problem.

     
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    Mar 6, 2012 9:03 AM   in reply to roland_slee@yahoo.com

    I've purchased LR4 and converted my catalog.  Invoking Photoshop CS5 through CMD E requires Camera Raw 7.0, The lastet available 6.6 version doesn't work. 

     

    When I upgraded to LR 3 this same problem occured, at least then Adobe had the answer of downloading the beta version of the appropriate Camera RAW at the time.  This worked until it the release version came out, so what do we do this time, surely we don't have to wait for CS6?  Hard to imaging they'd repeat the same problem as the last major release of Lightroom. 

     

    So what is the answer I ask as I sit here waiting on hold for Technical Support?

     
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    Mar 6, 2012 9:24 AM   in reply to roland_slee@yahoo.com

    After chatting with support for the past hour I finally got this reply from them: "this is a bug with Lightroom 4, and we have a report for this, I would like to escalate this case to next level to do further research." Hopefully this won't take long to resolve.

     
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    Mar 6, 2012 9:28 AM   in reply to jedgar8585

    Thanks for adding follow up.  I too was on with support.  They put me on hold for 10 minutes and then disconnected the call and haven't called back.  Not stellar service.  Glad to hear they at least know they have a problem.  Though again, its the identical problem they had when they released LR 3, seems like they would have learned from the last time.

     
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    Mar 6, 2012 10:22 AM   in reply to roland_slee@yahoo.com

    First, what file formats are you opening when you get this message? If not a camera file, what option are you choosing in the Edit in dialog box?

     

    Second, you can download and install the release candidate version of Camera Raw 6.7 from Adobe Labs (labs.adobe.com) to get camera parity with Lightroom 4, and hopefully not get the message. If anyone has issues with this, please respond to this post.

     

    thanks!

    Tina

     
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    Mar 6, 2012 10:48 AM   in reply to tinaTS

    Just as I did in LR 3.  Shooting .nef RAW from Nikon DS3, converting to .dng file when uploading.  In this case using existing images that were converted by the LR 4 install program from my existing LR 3 catalog (to create a catalog for LR 4).  I am invoking CMD E in Lightroom, just as I did in LR 3, which should open the same image I'm working on in Photoshop.  I have Photoshop CS5, the Camera RAW version is 6.6.  LR 4 gives the error message "This version of Lightroom requires the Photoshop Camera Raw plug-in version 7.0 for full compatability.

     

    As I noted, this is the same problem I had when I upgraded a few years ago to LR 3.

     

    I will try upgrading to RAW 6.7.  I could not find any messages or notes to do this or find this download until this message.

     
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    Mar 6, 2012 10:57 AM   in reply to tinaTS

    I downloaded and installed ACR 6.7  This does not correct the problem - the same error message appears.

     
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    Mar 6, 2012 11:02 AM   in reply to geb01

    I just got a call back from Technical Support - I was disconnected mid-call - for the second time today!  What the heck!

     
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    Mar 6, 2012 11:45 AM   in reply to geb01

    Did you get a case number from support?

     
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    Mar 6, 2012 11:45 AM   in reply to roland_slee@yahoo.com

    thanks everyone for your help. working...

     
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    Mar 6, 2012 11:50 AM   in reply to tinaTS

    I have called - and waited on hold - for support twice today.  In both cases I gave them my email address and phone number in case we were disconnected.  In both cases they disconnected me without any resolution and before giving me a case number.  In neither case did they call me back.  I'm not impressed with Adobe, either for this release or for your customer support.

     
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    Mar 6, 2012 1:39 PM   in reply to roland_slee@yahoo.com

    Hello it works by cliking render using Lightroom,I believe it is using Lightroom 4's Camera Raw.Give it a try

     
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    Mar 6, 2012 1:54 PM   in reply to arod_1

    Lightroom doesn't use Camera Raw, but when you use Photoshop with Lightroom, you are notified if the version of Camera Raw you have installed is not the comparable version of Lightroom you are using. The version of Camera Raw that gives you the same camera support as Lightroom 4 is ACR 6.7, which is in Release Candidate status on Adobe Labs.

     

    When you choose to Edit In Photoshop, this warning will appear. If you install ACR 6.7, it should stop displaying. Some people have found that it doesn't, and we're looking into this.

     
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    Mar 6, 2012 2:53 PM   in reply to tinaTS

    Again, I have installed ACR 6.7. It had no impact on the warning message as I described in my earlier posts.  The problem is still there.  I still not have not been called back from either of my disconnected calls to technical support, and I'm still amazed this is the identical problem I had when I upgraded to Lightroom 3 when it was first released.  The issue is not one of which camera's are supported - Nikon has always been supported by both Lightroom and ACR (and come on, they are both the same engine whatever you call them.  ACR in the CS6 beta lays out identiccal to LR 4 just as CS5 and LR 3 were essentially identical with a few variations on shades of gray and slider names).

     
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    Mar 6, 2012 2:58 PM   in reply to roland_slee@yahoo.com

    Let me make sure I understand the issue. After you get the warning message, and you have ACR 6.7 installed, you DO have access to all the cameras, etc., in Photoshop that you have in Lightroom 4 - is that correct?

     

    I realize the warning is annoying, but if I suspect that's the only real issue here - am I wrong?

     

    thanks!

     
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    Mar 6, 2012 3:32 PM   in reply to tinaTS

    No, the warning is not the issue.  "supported cameras" are not the problem.

     

    I do initial processing on my images in LR, then using CMD E push them to Photoshop for further detailed editing as well as using the NIK Software selective tool while in Photoshop.  I then Save/Close in Photoshop to send the image back to LR, in other words they are all tied together for processing an image. 

     

    When entering CMD E with LR 4 the error message says "7.0 may be required for full compatability."  Should I ignore that warning and click "Open Anyway" because there really aren't any compatibility issues?  It was my experience in the LR 2 to LR 3 upgrade there were such issues.

     

    So how about a clear answer:  Just click "Open Anyway" on the error message and everything will work great?  When I first open an image in LR4, further edit in Photoshop CS5 with ACR 6.7 installed, Save and Close the image in Photoshop sending it back to LR 4 it will all work exactly as it did yesterday when I did that using LR 3, without error messages, loss of functionality, and no compatibility problems?

     
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    Mar 6, 2012 3:54 PM   in reply to tinaTS

    No, the warning is not the issue.  As I've said, "supported cameras" are not the problem. 

     

    I do initial processing on my images, then using Lightroom CMD E push them to Photoshop for further editing.  The message says "7.0 may be required for full compatibility" should I ignore that warning and click "Open Anyway"  because there really aren't any compatibility issues?

     

    LR 4 Develop module is much different than LR 3,  just as CS5 version of ACR is different than what I've seen in the CS6 beta.   My assumption is there would be compatibility issues - as the warning says - when using LR4's develop engine then passing it on to CS5.  I don't use ACR in Photoshop since I use Lightroom, I use Photoshop for detailed image editing in conjunction with the Nik Software selective tool run as a window within Photoshop.

     

    So how about a clear answer:  Just click "Open Anyway" and everything will work great?  When I first work on an image in LR4, then further edit it in Photoshop CS5 with ACR 6.7 installed, Save and Close the image in Photoshop sending it back to Lightroom it will all work just like yesterday when I did all that in Lightroom 3 without any error messages?

     
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    Mar 6, 2012 4:14 PM   in reply to geb01

    I have the same issue - edit in Photoshop renders the dialogue about ACR 7. I have PsCs5 and have upgrade ACR to the latest 6.7 rc. I hestitate to edit in Ps unless I am sure that my Lr4 settings will be preserved.

     
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    Mar 7, 2012 8:23 AM   in reply to roland_slee@yahoo.com

    I'm having the same problem....I updated ACR to 6.7 and it's still giving me the error message to download a non-existant version of ACR 7.0 when exporting an image to CS5 for more editing...I tried clicking "Open anyway" and the image doesn't render properly in CS5 it renders without the LR4 settings.  They definately have a compatibility issue....I'm editing Nikon D3s files .NEF....untill they fix it you can process the image in LR4 and then when the error pops up select "render in lighroom" it generates a TIFF (or whatever you have it set to) next to the raw file then you can edit that in CS5....not ideal by any means though, but it does retain LR4 edits

     
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    Mar 7, 2012 8:33 AM   in reply to Dylanpatricknyc

    How do you know that the file opens using "open anyway" without Lr4 settings? I did a test, underexposed in Lr4 until the photo was very dark and used the open anyway option. The resultant file in Ps4 reflected the changes exactly. So I am assuming that the 6.7 version bakes the Lr4 settings into the file. The only thing that is missing is the ability to retouch the raw file in Ps using the new develop paradigm.

     

    In the beta I chose to export my files as tifs, which baked the Lr4 changes into the file, and opened them in Ps. The problem with this workaround was that the file didn't automatically show up in Lr4 beta, but had to be imported by syncing the folder.

     

    This method will do for me until PsCs6 comes out, which will have version 7 of ACR.

     
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    Mar 7, 2012 8:36 AM   in reply to roland_slee@yahoo.com

    Everyone acts like this is some big deal.  Just select render using Lightroom and don't show this dialog anymore.  Doesn't that fix the problem?  When you upgrade to CS6 you won't have this problem, it's always been this way. 

     
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    Mar 7, 2012 8:51 AM   in reply to KateMann

    I know it opens using "open anyway" because I tried it....I double checked just now to confirm....took an .NEF file in LR4 dropped the highlights and underexposed it, then went to send to PS...clicked "open anyway" and PS rendered the original raw NEF file.  Normally, the lightroom changes would have been picked up by photoshop reading the accompanying XMP file that LR generates....this could be preferences differences.  As I have mine set to edit the NEF with lightroom edits.  Your method seems to be about the same as if you were to click "render in lightroom"

     
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    Mar 7, 2012 8:48 AM   in reply to rsmith4321

    RSmith you are right it's not exactly a big deal, but when you pay money for something you expect it to work properly yes?  I prefer to edit the RAW file with lightroom adjustments, but thats just me...it worked just fine this way in LR3 so I'm not sure where "it's always been this way" comes from

     
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    Mar 7, 2012 8:51 AM   in reply to rsmith4321

    I don't understand the comment "its always been this way"  It wasn't this way as recently as the day before I purchased and installed LR4 assuming it to be properly compatible with existing releases of other Adobe products while using LR3.  First it shouldn't require a future and further upgrade to CS6 to work and second CS6 is not on the immediate horizon for release.  Having to process images using work arounds or any different work flow than we were doing in LR 3 simply isn't acceptable.  Editing in LR Develop module, CMD E, Edit a copy with Lightroom Adjustments, Edit in CS5, Save/Close in CS5, Return copy of image to LR 4 as .psd while preserving a copy of the edited .dng file, parking them next to each other in Library Grid should be exactly as it was in LR3.

     

    That's the way its always been for me.  An upgraded version of LR shouldn't change that.  I shouldn't have to deal with Open Anyway or any alternatives of Render Using Lightroom or re-importing .tiff files of the image.

     
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    Mar 7, 2012 8:53 AM   in reply to geb01

    amen geb01

     
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    Mar 7, 2012 9:51 AM   in reply to Dylanpatricknyc

    I have moved this discussion to the Photoshop Lightroom forum for easier reference by Lightroom users.

     
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    Mar 7, 2012 10:06 AM   in reply to Dylanpatricknyc

    What are you talking about?  It does work properly.  It warns you that PS doesn't have this version of camera raw and lets you render in Lightroom.  After that it won't bother you again.  You guys are acting like something is wrong, it's working just as it's supposed to.  Every Lightroom upgrade has had this issue, that is what I mean it's always been this way, it's been this way with every new version, I've been using it since the original beta.  PS has to catch up on it's camera raw version, that is how Adobe makes you upgrade Photoshop if you really care that it has to render first in Lightroom.  Basically if you don't like this you will have to upgrade to CS6, it's always been like this.  Otherwise, just render in Lightroom, what's the big deal.  When I go into photoshop I'm doing pixel editing not non-distructive anyway.

     
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    Mar 7, 2012 10:07 AM   in reply to roland_slee@yahoo.com

    Better idea than moving it:  Provide a solution so its not a discussion.

     
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    Mar 7, 2012 10:09 AM   in reply to geb01

    You select "render in Lightroom", "don't show this dialog again", problem solved.

     
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    Mar 7, 2012 10:18 AM   in reply to roland_slee@yahoo.com

    Okay, I would like to get this straight.

    I perform actions on the file in Lr and want to move the file, with my edits to PsCs5

    I click on Edit in Photoshop and get the dialogue box.

    I click on Open Anyway.

    The file opens in Photoshop...

     

    at this point I am assuming that the edits that I just performed in Lightroom are now rendered in the photoshop file that I'm looking at, which is still a dng.

    Am I correct or not?

     

    I edit the file in Photoshop and save it as a psd. It pops up in Lightroom.

     

    I assume that the psd now has the cumulative work that I have done in both programs.

     

    Am I correct still or not?

     
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    Mar 7, 2012 10:20 AM   in reply to KateMann

    KateMann wrote:

     

    ...at this point I am assuming that the edits that I just performed in Lightroom are now rendered in the photoshop file that I'm looking at, which is still a dng.

    Am I correct or not?

     

    I edit the file in Photoshop and save it as a psd. It pops up in Lightroom.

     

    I assume that the psd now has the cumulative work that I have done in both programs.

     

    Am I correct still or not?

     

    If you've used PV 2012 in LR4 you need to download and install Camera Raw 6.7 RC1 in order to render the settings into Photoshop CS5/5.5. Then yes, you'll be getting the proper rendering from LR4.

     
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    Mar 7, 2012 10:22 AM   in reply to rsmith4321

    It's working for me.  LR4, CS5 and ACR 6.7RC installed.  Open a Canon CR2 file.  Boost exposure all the way to the right.  Right click and choose edit in CS5. Ignore warnings. Click open anyway rather than LR rendering.  CS5 opens with a very overexposed picture.

     
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    Mar 7, 2012 10:28 AM   in reply to rsmith4321

    I think rsmith...this is a difference in personal workflows...I can gaurentee you when using my workflow this is NOT working properly, as geb states....you should be able to edit the image in LR then edit the raw (with LR adjustments) in PS then it should save a sidecar TIFF or PSD file next to the original in LR, but either way it doesn't carry the LR changes unless you save a copy of the image in LR first which is what it seems you do, and then you edit a TIFF or PSD file (that lightroom created)  which is just fine for you but for those of us that make tonal adjustments in LR then take to PS to edit more from there and PREFER to use the raw file.... then this new version of lightroom doesn't work.  Additionally if this version  works fine for you and your workflow....just leave this conversation

     
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    Mar 7, 2012 10:30 AM   in reply to f00sion

    interesting....perhaps it's a nikon RAW compatability issue then...definately not working for me

     
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    Mar 7, 2012 10:31 AM   in reply to rsmith4321

    Actually you are still wrong.  This same problem occured in the LR3 upgrade, the fix was an already present beta version of ACR followed by a general release of that ACR version.  It did not require a CS upgrade, only an updated version of ACR, a module with CS.

     
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