Problems with Folio Builder Pannel. I can´t start session

Mar 7, 2012 1:57 AM

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  15. CaccamoAntonio,

  

  Apr 18, 2012 6:15 AM   in reply to negilaxman

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  Hallo,

   

  I am a Win-User. I have tried to start InDesign, and then press Shift+Ctrl+Alt. and I clicked Yes when asked if I wanted to delete preference files. Nevertheless the login panel remains still blocked (on the 'CS Live Link' top right and on the Folio Builder as well). The message I get in this case is that the user and the psw don't agree...

   

  Is there a way to change the user account  and/or the password? Unfortunately this installation was made by someoneelse and I have the faintest idea of what he has used...

   

  Many Thanks!

  Bye

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