Skip navigation
Currently Being Moderated

After Effects CS5.5 - Lion: Crash on splash screen EXC_BAD_ACCESS (SIGABRT)

Mar 19, 2012 11:14 AM

So one day, out of the blue, After Effects stops wanting to open. The worst part is, I can't think of any changes that would have caused this.

 

I am running After Effects CS5.5 (10.5.1) on my MacBook Pro 13" (Early 2011), which is running Mac OSX Lion. Here is my system profile (with some sections omitted).

 

Just a few weeks ago, I began to consistently receive this message during the AE splash screen:

After Effects Alert

 

Last log message was: <140735295236448> <ASL.ResourceUtils.GetLanguageIDFromRegistry> <0> Unable to obtain the User 'Language' registry key at: Software\Adobe\After Effects\10.5.1\ Defaulting to 'en_US'.

Here is a crash log.

 

Any ideas?

 

First attempt

 

I figured maybe I had a bad preference file, so I cleared my prefs. Nothing changed aside from a modified error message:

After Effects Alert

 

Last log message was: <140735295236448> <DynamicLink> <5> 0x114ee8418

And a crash log.

 

Also, if I try opening AE again, after I cleared my prefs and opened it once, the error message returns to the "registry key" alert.

 

Second, third, fourth attempt

 

So I uninstalled and reinstalled After Effects about 3 times. No change. I used the latest download from Adobe, and the original Master Collection image: no difference.

 

Fifth attempt

 

I created a second admin account to see if this was an isolated issue. It isn't; same problem.

 

Sixth attempt

 

I thought about QuickTime, so I opened up System Prefs, and uninstalled Perian. I left the prefpane there though.

Also, I have the latest version of Java.

 

Seventh attempt (Added 19 March 2012)

 

I used the Adobe Creative Suite Cleaner Tool to wipe out my entire Adobe installation. I still have the same problem after a reinstall. I'm going to try installing AE on my external drive next. This is really frustrating. Has anyone experienced this issue and found a resolution?

 

Notes

 

Interestingly enough, all of the other Abobe CS5.5 apps I installed work fine:

  • Bridge
  • Photoshop
  • Illustrator
  • InDesign
  • Premiere Pro
  • OnLocation
  • Extension Manager

 

Added 1:54PM, 13 March 2012:

Also, opening up the render engine causes the same error message.

 
Replies
  • Currently Being Moderated
    Mar 20, 2012 6:25 PM   in reply to evan.bovie

    Looks like a crash while attempting to initialize plugins.

     

    Do you have any plugins installed for MediaCore/Premiere?

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 21, 2012 9:00 AM   in reply to evan.bovie

    This crash is caused by a corrupt UserWorkspace file.

    ~/Library/Preferences/Adobe/After Effects/10.5/ModifiedWorkspaces/UserWorkspace1.xml

     

    Take them all out and move them back until you find the corrupt file.

     
    |
    Mark as:
  • Currently Being Moderated
    Apr 17, 2012 6:40 PM   in reply to ChrisProsser

    I just installed AE, have never used it, and am seeing it bail on startup with the same odd language registry key error. Please see my post on a related thread.

     

    Any luck here? Would be nice to get AE to boot so I could evaluate it.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points