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HakanErn
HakanErn
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Encoding PP 5.5 clips in Media Encoder results in empty files

Mar 15, 2012 8:35 AM

I have several short clips that I send from PP 5.5 to the que in ME.

When I start the que in ME several of the clips (they are about 2 - 5 sec each) are encoded correctly, but some clips are just blanks.

The "ready" files are about half the size of what they should have been, and it looks like it is only the background thta has been encoded.

When I just go back to the timeline and do the procedure for exporting again, they normally encode fine - withot me having to do any changes in settings or else.

This is quite anoying - what could be wrong?

 

Reagrds,

Håkan

658 Views   5 Replies   Latest reply: HakanErn, Apr 14, 2012 4:01 AM
 
Replies
  • Todd_Kopriva
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    1. Todd_Kopriva,
    Mar 15, 2012 11:13 AM   in reply to HakanErn
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    Some more information would be helpful. Please provide answers to the questions listed here: "FAQ: What information should I provide when asking a question on this forum?"

     
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  • HakanErn
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    2. HakanErn,
    Mar 19, 2012 12:01 PM   in reply to Todd_Kopriva
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    • What version of Premiere Pro? Include the minor version number (e.g., Premiere Pro CS5.5 with the 5.5.2 update).

    5.5.0

    No updates avalible

    • What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".

    Windows 7

    • What kind(s) of source footage? When telling about your source footage, tell us about the codecs, not just the container types. For example, "H.264 in a .mov container", not just "QuickTime".

    HDV MPEG

    • If you are getting error message(s), what is the full text of the error message(s)?

    No error messages

    • What were you doing when the problem occurred?

    Encoding the clip as said above

    • Has this ever worked before?

    It works for several of the files, but some of them does not encode properly

    • What other software are you running?

    None during editing and encoding

    • Do you have any third-party effects or codecs installed?

    No

    Yes

    • Does the problem only happen with your final output, with previews, or both?

    Only final output. When clip is enoceded again, to replace the clip that did not encode, the encoding is ok, even if I did not do anychanges, just did it again

     
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  • Jim Simon
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    3. Jim Simon,
    Mar 19, 2012 1:31 PM   in reply to HakanErn
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    No updates avalible

     

    Did you actually click on Todd's link?  There were several available that I saw.

     
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  • HakanErn
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    4. HakanErn,
    Mar 29, 2012 6:26 AM   in reply to Todd_Kopriva
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    Hi again,

    Now I have updated it and it still gives me randomly empty files.

    Sometimes ME also hangs during reading XMP (?)

     

    About 10% of all clips results in just the background being encoded (it is white and the result is just a white video, I presume it is the background...)

     

    Then, without doing any changes, without closing and opening any of the programs involved, I just re-code again, tha same clip, and it is ok.

     

    Hope for help...

     

    Håkan

     
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  • HakanErn
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    5. HakanErn,
    Apr 14, 2012 4:01 AM   in reply to HakanErn
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    Is there anyone from the Forum or from Adobe who can guide me towards a soloution?

    Reagrds,

    Håkan

     
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