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RoboHelp Search - Headings/Titles Only

Mar 21, 2012 3:53 PM

I'm using RoboHelp 9 (via TCS 3.5) and something recently started happening with the Search functionality (or I didn't notice previously), but it seems like RoboHelp is returning search results based on the Headings or Titles only. In other words, I'll search for an odd keyword that I know is in the body of topic, but I'll get "No Results Found" or if the word is in a title/heading, that's the only search result (even though I know it exists elsewhere in the body of various topics).

 

Question:

Have I missed some sort of global check box or project setting somewhere along the line that restricts the search methodology? Perhaps to Headings/Titles only?

 

Feeling like a bit of a doofis right now.

 

 

Cheers.

 
Replies
  • Currently Being Moderated
    Mar 22, 2012 1:37 AM   in reply to acquaformosa

    There's no setting I know of that will limit the search to just headings.

     

    Put the word redrabbit into one topic and see if that is found.

     

    What is the word you are searching on?

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 22, 2012 7:24 AM   in reply to acquaformosa

    Is this a merged projects help system? That may have an impact on how searching is working.

     
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  • Currently Being Moderated
    Mar 22, 2012 8:55 AM   in reply to acquaformosa

    I am trying to prove the problem is nothing to do with the words you have chosen. Are the search terms used in the working project the same as the non working project? Sometimes we have seen posts about search not working and the answer turns out to be the search includes something that is giving grief, hence suggesting redrabbit.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 22, 2012 10:13 AM   in reply to acquaformosa

    Do you have another machine that you could generate the help on?

     

    If you create a new layout, not a duplicate, does that work?

     

    Are you generating to your local drive?

     

    This is when you test the help independently, not just when it is called from an application?

     

    If that does not get you anywhere,  can you share the project with me? See my Contact page to send.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 22, 2012 11:28 AM   in reply to acquaformosa

    New Layout - I meant create a new layout in the SSL pod.

     

    Right click in the pod and select New (not a duplicate).

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 27, 2012 12:27 PM   in reply to acquaformosa

    OK. Send the new one as described on the Contact page of my site. Please include a link to this thread.

     

    I hope to look at it tomorrow.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 28, 2012 4:31 AM   in reply to Peter Grainge

    Create a new webhelp layout, not a duplicate. The layout is corrupt.

     

    I generated a CHM and found that worked so I suspected the layout. Right click in layout pod and select Create New. The search then works.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 28, 2012 9:30 AM   in reply to acquaformosa

    As I have just replied to you offline, when I searched on a unique word that was only in the body, the term was found with a new layout but not using yours. New and Create Duplicate are not the same in case that is what you did.

     

    Search opens topics, it does not take the user to the first instance of the search term.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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  • Currently Being Moderated
    Mar 28, 2012 9:41 AM   in reply to Peter Grainge

    I stand corrected, it should open the topic so that the first instance is visible.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

    @petergrainge

     
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