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Sawah974
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Can I run the Creative Suite for student on both my computer and laptop?

Mar 22, 2012 4:22 AM

Tags: #cs5.5 #creative #suite #laptop #computer #download #serial #number #home

Hi,

I just bought the Creative Suite 5.5 Design Standar for teachers and students.

 

I have installed the software on my computer at home using the cds.

I should be able to use it on my laptop aswell, but I'm having difficulties to install it.

My laptop CD player is broken so I've downloaded the suite from Internet.

I tried then to use the same serial number but nothing happened.

How am I supposed to do?

I am pretty sure that the license says I can run it on both supports as long as I don't use them on the same time.

Does anyone know anything about that?

A little help will be much appreciated!

Cheers!

723 Views   6 Replies   Latest reply: Steve Werner, Mar 25, 2012 5:34 PM
 
Replies
  • Bob Levine
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    1. Bob Levine,
    Mar 22, 2012 5:06 AM   in reply to Sawah974
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    What does “nothing happened” mean?

     

     

     

    Bob

     
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  • MichaelKazlow
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    2. MichaelKazlow,
    Mar 22, 2012 9:33 AM   in reply to Sawah974
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    The Teachers and Students version of the software only allows one activation at a time. The Academic version allows for two activations, but this comes at a higher price point.

     
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  • Bob Levine
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    3. Bob Levine,
    Mar 22, 2012 9:43 AM   in reply to MichaelKazlow
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    Don’t hold me to this but I think there is only one version now…the Student and Teacher version.

     

     

     

    Bob

     
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  • Manish-Sharma
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    4. Manish-Sharma,
    Mar 22, 2012 9:50 AM   in reply to Bob Levine
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    There is no difference in the academic version and the Student and teacher edition, with both you get two activations.

     

    We would like to know more about your issue, what exactly are you doing and what is the error message you are getting,

     

    Also please specify theOS for your laptop and your computer , and the serial number you have for which OS is it for windows or mac.

     
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  • Sawah974
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    5. Sawah974,
    Mar 25, 2012 4:54 PM   in reply to Manish-Sharma
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    Hi,

     

    When I try to enter my serial number, I get the following message "the serial number is invalid for the product."

    My laptop is a MAC OS X, 10.5.8

    And the computer is also a MAC OS X, 10.6.8

    The serial number is for a mac.

    Cheers,

     

    Sarah

     
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  • Steve Werner
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    6. Steve Werner,
    Mar 25, 2012 5:34 PM   in reply to Sawah974
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    The error message indicates that it's not an activation problem, but a problem with the serial number itself.

     

    Where did you find the serial number? The number should  be in the format XXXX XXXX XXXX XXXX XXXX XXXX where each X is a number.

     

    If you're satisfied that you have indeed found and correctly entered the serial number, then you'll have to call Adobe Customer Service and talk to a specialist. We are not Adobe, but users, and we can't help with that kind of problem.

     
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