Skip navigation
Currently Being Moderated

FAQ: How do I find my install logs?

Mar 22, 2012 2:20 PM

Tags: #install #faq #logs

Installation logs are very helpful for us in troubleshooting installation issues, if you're having installation issues, we'll likely ask you to provide the installer log to us.

 

To find your installer logs, navigate to the following directories.

 

Install Logs

  • For Mac: (one of these two locations)
    • /Library/Logs/Adobe/Installer
    • /Users/<currentUser>/Library/Logs/Adobe/Installers/

 

 

  • For Win
    • \Program Files\Common Files\Adobe\Installer
 

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points