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33yor3
Currently Being Moderated

Error on Adaptive Wide Angle and Oil Paint....(Windows Vista)

Mar 23, 2012 9:33 AM

Tags: #error #bug #gpu #cs6 #oilpaint #photoshop_cs6 #cs6_beta #wide_angle

Just downloaded and installed CS6. I'm not a complete nerd, so don't know my way around it yet (or anything about my laptop, well nothing that will help you lol...)

 

When clicking on Adaptive Wide Angle and Oil paint, i get a little window pop up with this error:

'This feature requires graphics processor acceleration. Please check the Performance Preferences and verify that 'Use Graphics Processor; is enabled'

 

error.jpg

 

All i need to know is how i what i need to do to get it working....

 
Replies
  • Currently Being Moderated
    Mar 23, 2012 9:44 AM   in reply to 33yor3

    you need a grafic card that supports at least openGL 2.0.

     

    maybe your notebook grafic card will not support these features.

     
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  • Currently Being Moderated
    Mar 23, 2012 9:50 AM   in reply to 33yor3

    look at:  HELP -> SYSTEM INFO

     

    post it here... it may help to identify the problem.

     
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  • Currently Being Moderated
    Mar 23, 2012 10:05 AM   in reply to 33yor3

    no sorry, i meant the HELP in photoshop CS6  

     
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  • Currently Being Moderated
    Mar 23, 2012 11:00 AM   in reply to 33yor3

    you are the third intel user that has reported problems with the internal intel grafic.

     

    i checked at intels website and i saw this:

     

     

    The integrated graphics controller of the Intel® G965 Express Chipset and Mobile Intel® GM965 Express Chipset supports hardware acceleration of OpenGL* applications in 16-bit and 32-bit color depths. OpenGL 1.5 is the latest version currently supported by the Intel® Graphics Media Accelerator Drivers on this chipset. Drivers that come with Windows* or that are downloaded from Windows* Update typically do not support OpenGL.

     

    for CS6 the requirements say OpenGL 2.0.... so i think your notebook grafic will not support these features.

     

     

    Windows

    • Intel® Pentium® 4 or AMD Athlon® 64 processor
    • Microsoft® Windows® XP* with Service Pack 3; or Windows 7 with Service Pack 1
    • 1GB of RAM
    • 1GB of available hard-disk space for installation; additional free space required during installation
    • 1024x768 (1280x800 recommended) resolution display with 16-bit color and 256MB (512MB recommended, required for Photoshop Extended) of VRAM
    • OpenGL 2.0 capable system
    • DVD-ROM drive

     

     

    
     
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  • Noel Carboni
    23,526 posts
    Dec 23, 2006
    Currently Being Moderated
    Mar 24, 2012 10:03 AM   in reply to 33yor3

    What, that the newest graphics software won't work on outdated computer hardware?  Did you buy the top of the line laptop when you got it?  Or did you choose to save some money and get a lower-priced model?

     

    Hey, you were looking for an excuse to get a modern new computer, right?     Make sure you get one equipped with ATI or nVidia display technnology.

     

    -Noel

     
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  • Currently Being Moderated
    Mar 24, 2012 10:39 AM   in reply to 33yor3

    Adaptive Wide Angle and Oil Paint are GPU only features (no CPU fallback). Please reference this to determine your card support: http://helpx.adobe.com/photoshop/kb/tested-video-cards-photoshop-cs5.h tml

     
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  • Pierre Courtejoie
    7,043 posts
    Jan 11, 2006
    Currently Being Moderated
    Mar 24, 2012 10:30 AM   in reply to Jackie Lincoln Owyang

    Thanks, Jackie. So the list for CS5 is still valid for CS6 beta, then?

     
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  • Currently Being Moderated
    Mar 24, 2012 12:27 PM   in reply to Pierre Courtejoie

    As stated above (and in another thread) here is a list of video cards that have been tested and work with Photoshop CS5: http://helpx.adobe.com/photoshop/kb/tested-video-cards-photoshop-cs5.h tml

     

    The updated CS6 document  is not available at this time.

     

    At a minimum, be sure to have the latest video drivers installed for your video card(s).

     
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  • Pierre Courtejoie
    7,043 posts
    Jan 11, 2006
    Currently Being Moderated
    Mar 24, 2012 12:28 PM   in reply to Jackie Lincoln Owyang

    Thanks a lot, Jackie, it is useful to know to help others.

     
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