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Firefox 11.0 and Adobe's Shockwave Flash 11.1.202.228 shows a black box instead of flash

New Here ,
Mar 29, 2012 Mar 29, 2012

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Using Firefox 11.0 and the Adobe's Shockwave Flash 11.1.202.228 in youtube. Youtube and all flash sites shows a black box instead of the player. It works fine on Google Chrome.

i'm reinstall this package and nothing happend.

 

im using Ubuntu lucid 10.04.3 Adobe-flashplugin 11.2.202.228-0lucid1

adobe-flash-properties-gtk works fine.

please fix it.

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Guest
Mar 30, 2012 Mar 30, 2012

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Right click a video, go to "Settings" and remove the checkmark from "Enable hardware acceleration".

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Adobe Employee ,
Mar 30, 2012 Mar 30, 2012

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Unfortunately, hardware acceleration isn't available on Linux so using that checkbox won't make any difference in this situation.  Did video work in our previous release?  You can find our older builds here:

Flash Player Archive

If it does work, we'll need additional information from you.  Please see this page for further instructions:

How do I troubleshoot and report problems with Flash Player Video?

Thanks,

Chris

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