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Cannot open Nikon D4 NEF files

Mar 29, 2012 11:51 PM

Cannot open Nikon D4 NEF files in Photoshop CS5 and Camera Raw 6.6 … any suggestions?

 
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  • Currently Being Moderated
    Mar 30, 2012 2:38 AM   in reply to RiverThames

    Use 6.7RC.

     

    6.6, as you've found out, doesn't support the D4 as this camera wasn't released when ACR 6.6 came out.

     

    M

     
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  • Currently Being Moderated
    Mar 30, 2012 8:57 AM   in reply to RiverThames

    I understand that the full release of CS6 will support the D4 (and D800). It's just a bit of a blip that ACR 6.7RC of ACR supports them, whilst ACR 7.0 (CS6 beta) currently doesn't.

     

    (You say "everybody", but it was just me! )

     

    M

     
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  • Currently Being Moderated
    Jun 11, 2012 8:53 AM   in reply to Mollysnoot

    This seems idiotic. If I recently purchased CS5.5 suite and am stuck with Photoshop CS5.1, is there any way out for me? I have no plans to acquire CS6.0, only three months into my upgrade from CS4 to CS5.1

     
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  • Currently Being Moderated
    Jun 11, 2012 3:47 PM   in reply to SingralliSeenu

    Use ACR6.7 available here, not idiotic at all!!

     
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    Jun 11, 2012 4:10 PM   in reply to Geoff the kiwi

    Geoff, I did install 6.7 RC , blew the Camera Raw directory

    under appdata and still face the same problem

    Was chatting live with Adobe tech support for about 44 minutes

    this morning and the only thing they finally were able

    to recommend was to re-install CS5.1. I  yet

    to try that out, will let you know if I was being

    idiotic after all.

     
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    Jun 11, 2012 4:12 PM   in reply to SingralliSeenu

    Ok, I meant to type 45 minutes and didn't pull that

    44 from Netherlands ;-)

     
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  • Currently Being Moderated
    Jun 11, 2012 4:24 PM   in reply to SingralliSeenu

    Did you install ACR6.7 manually or via the Updater?

    I would also try removing the Preference file before reinstalling.

     
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  • Currently Being Moderated
    Jun 12, 2012 1:15 AM   in reply to SingralliSeenu

    SingralliSeenu wrote:

     

    I did install 6.7 RC

     

    ACR 6.7 is now available as a full release - has been for several weeks - so I'd install that rather than the release candidate. It should automatically install via PS, but if not, use the check for updates menu option to kick start it. Your ACR will then be able to read D4 files (I assume that's what you have, although you don't say in your post above).

     

    M

     
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  • Currently Being Moderated
    Jun 12, 2012 7:58 AM   in reply to Mollysnoot

    I am now officially perplexed. Tried all of the following

     

    a) Cleaned up appdata/Adobe/Camera RAW => tried opening the RAW file, (each time a different one so I don't use the same XMP)

    b) Removed the Photoshop preferences file   =>  ""

    c) Removed Registry entry for Camera RAW =>  ""

    d) Uninstalled CS5.5 and re-installed (as suggested by Adobe Customer service folks) => ""

    DIDNT WORK. YES, I USED UPDATE FEATURE IN PHOTOSHOP TO GET LATEST CAMERA RAW, NOT RC

     

    e) Installed CS6, went straight for updates and it did install Camera RAW 7.1.

    Tried to open the file, same old message.

     

     

    And, I also downloaded Lightroom 4.1. Couldn't import the files. Went straight for the update, nope, it said I don't need any.

    It's now been 48 hours into this problem and never been more frustrated.

     
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  • Currently Being Moderated
    Jun 12, 2012 8:09 AM   in reply to SingralliSeenu

    Hmmm. Well there may be an issue with your machine, or perhaps even with the raw files themselves.

     

    What error message are you getting? You've not actually clarified (you say "same old message"...). What camera are you using (again, you've not clarified, but I would have to assume D4; still be useful for you to clarify though)? What system - Windows, Mac - and spec? With a bit more detail and clarity someone may be able to help you out here.

     

    M

     
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  • Currently Being Moderated
    Jun 12, 2012 8:16 AM   in reply to Mollysnoot

    I am using a Windows 7 machine.  Core i7, About a dozen gigs of RAM...if it matters.

    With the latest CS6/ RAW 7.1, I get the message "Photoshop cannot open this file"..

    "If you are attempting to open a raw file from a digital camera, make sure you have the latest Camera Raw updated....

     

    I did shoot with a Nikon D4.

     
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  • Currently Being Moderated
    Jun 12, 2012 11:12 AM   in reply to SingralliSeenu

    The files are not taken in 16:9 by any chance?

     
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  • Currently Being Moderated
    Jun 12, 2012 11:57 AM   in reply to Geoff the kiwi

    Aaargh. Honestly, I'm not sure. The rental folks

    gave me the camera without a manual, and given

    two six hour shoots over the weekend, I confess

    I didn't check that. Just went on using the camera

    as if it  were a D3.  Except pushing the ISO to

    to 128000 and beyond.

     

    Is there a reason you ask that question, and if I can

    confirm from my EXIF, what are my alternatives

     

    P.S: I confirmed with a downloaded trial copy

    of CaptureNX2 that I  am actually able to

    open these files now. I don't really like to deal

    with this extra step of converting to TIF via

    CaptureNX2 and then processing in Photoshop

     
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  • Currently Being Moderated
    Jun 12, 2012 12:13 PM   in reply to SingralliSeenu

    There was an error with files shot in that format, I don't recall right now if the fix has been implemented yet although I thought it was.

    Perhaps you could let me have a file to see if I can open one.

     
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  • Currently Being Moderated
    Jun 12, 2012 12:30 PM   in reply to Geoff the kiwi

    The 16:9 D4/D800 NEF import issue as posted at the below link is showing status of 'Acknowledged,' but not 'Solved.'

     

    http://feedback.photoshop.com/photoshop_family/topics/nikon_d800_nef_f ile_cannot_be_imported_with_lightroom_4

     
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  • Currently Being Moderated
    Jun 13, 2012 7:26 AM   in reply to SingralliSeenu

    Another discovery. CaptureNX2 opens up my

    .NEF format files as if they are JPG ! So even CaptureNX2

    cannot read the embedded RAW. Spoke with

    Nikon guys and they claim Nikon Transfer only writes

    bit by bit and doesn't do any file manipulation

    Now I doubt the claim :-((

     
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