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Adobe X Print Problem

Mar 31, 2012 12:42 PM

I have a Canon Pixma MP750 printer.  With Adobe X installed and when trying to print multi-page pdf files, the first page would nearly complete printing, then the printer would pull the page back into the printer and Jam.  After much trial and error, the only fix seemed to be to uninstall Adobe X and install Adobe 9.5.  Is this a known problem in Adobe X?  will it be fixed soon?

  • Currently Being Moderated
    Mar 31, 2012 3:54 PM   in reply to Starkd54

    Moving this discussion to the Printing & Prepress sub-forum of the Acrobat forums.

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    Apr 1, 2012 3:49 AM   in reply to Jeff A Wright

    It sounds like a double-sided printing problem with the printer. I am assuming that AA9 is not set to print double sided and that you have run into a default that seems to be the case for AA X of double-sided printing. If the latter, try to turn of double-sided printing. If that is indeed the case, you might check the paper loading. Some paper has to be loaded with a specific side up for double-sided printing or the paper tends to jam.

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