This is what happens when I try to install camera raw 6.7 in Windows 7. Anyone have this problem and have discovered how to fix it? I have tried shutting the computer down and restarting, tried re-downloading several times, no luck. I was able to install the Adobe DNG converter from the same page on Adobe Labs without difficulty. Any suggestions? My computer guys just threw up their hands and laughed at me...LOL.
Try running the Application Manager update by downloading the update installer from the below website:
For Mac:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
For Win:
http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Once the update is applied, restart the machine, and then try to launch updater again, see if this works??
Regards,
Ashutosh
Hi,
Try following the below mentioned steps:
1) Reboot your system
2) Re-download the patch, Unzip the patch installer using winzip or winrar
3) Run the the AdobePatchInstaller.exe by using clicking on the right mouse button and choosing Run As Administrator.
Please let me know if it helps, Otherwise I will setup a connect session to resolve the issue.
Regards,
Ashutosh
Thank you Ashutosh for your help. So I got a little further... I needed to move the patch from downloads into program files and then I was able to right click and choose Run as Administrator. Next issue... I receive a message that says "please close Adobe Bridge CS5.1(Bridge.exe)." I was unable to update in the past because I continually would get this message and Bridge was not actually even open. So this is where I am getting stopped now.
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