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Unable to start the cloud

Apr 2, 2012 5:20 AM

After configuring Cloud Provider and Adobe CQ WEM License, I tried to start my first CQ cloud.

 

It failed, cloud status says 'blue'

 

In the activity log I can find the following entries

 

     Install failed for node: /var/clouds/content/companies/private/cognifide/clouds/cf/author1

     Install failed for node: /var/clouds/content/companies/private/cognifide/clouds/cf/dispatcher1

     Install failed for node: /var/clouds/content/companies/private/cognifide/clouds/cf/publish1

 

In Amazon AWS Console I can see 3 m1.small instances created.

 

The system log of publish instance shows:

 

RightScale: Installing RightScale on centos-i386

RightScale: Querying metadata server...

RightScale: Successfully retrieved user-data from metadata server

RightScale: Local RightScale package found in /root/.rightscale/rightscale_5.6.28-centos_5.4-i386.rpm

RightScale: installing package: rightscale_5.6.28-centos_5.4-i386.rpm

Starting RightScale services; output is recorded to /var/log/messages.

RightScale: Initializing ec2 instance data.

RightScale: curl: (22) The requested URL returned error: 404

RightScale: !!!!! User data empty

RightScale: No EIP, current IP=107.21.134.178 done...

RightScale: RS_rn_id not found in user data. Not attached to RightScale.

RightScale: RS_rn_id not found in user data. Not attached to RightScale.

 

Using stop button I managed to remove instances from ec2, so CQ cloud talks to Amazon EC2 and configuration seems to be correct.

 
Replies
  • Currently Being Moderated
    Apr 2, 2012 3:04 PM   in reply to pacooolsky

    Hi,

     

    Thank you for your feedback and the detailed information provided.

     

    We are investigating the issue and will get back to you shortly with a resolution.

     

    We apologize for any inconvenience, and thank you for your patience

     
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