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Flash Player 11.2.202.228 Printing - Spool Size Very Large

New Here ,
Apr 04, 2012 Apr 04, 2012

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Hello,

Recently our clients have been complaining about printing functionality being sluggish. We've done some testing and have narrowed down the issue to the Flash Player version 11.2.202.228. Updating to that version generates large spool size but reverting back to 11.1 works as expected. The problem however is that we can get the smaller spool size consistently on 11.1 and never get a large one, but we can generate the large on sporadically on Flash Player 11.2.202.228. In other words, large spool size on 11.1 NEVER happen but on 11.2 it mostly happens.

We've spent about 100 hours in man power investigating this issue as it affects all of our clients. Any help would be greatly appreciated.

Thank you in advanced!

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Adobe Employee ,
Apr 04, 2012 Apr 04, 2012

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would you mind to enter the issue in our public bugbase at bugbase.adobe.com

please provide any steps, URLs and/or login information or sample code. 

the issue may be security related as the other forum post mentions the fp 10.3 backport also experiences this.  thanks...

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New Here ,
Apr 04, 2012 Apr 04, 2012

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Thanks libFlash, You can find that bug report here:

https://bugbase.adobe.com/index.cfm?event=bug&id=3158025

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Adobe Employee ,
Apr 04, 2012 Apr 04, 2012

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Thank you for reporting this bug.  We're actively investigating and we'll post back here and in the bug report when we have new information.

Chris

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Adobe Employee ,
Apr 05, 2012 Apr 05, 2012

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We believe this is fixed in our Flash 11.3 beta 1 that was just released, if you get a chance could you give it a try?  We're still looking into other workarounds that might be available for you.

Thanks,

Chris

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