Skip navigation
Currently Being Moderated

Can't Open file

Apr 4, 2012 5:05 PM

Ever since I upgraded to Adobe Reader X, I can't seem to open a file from my email. I have to download it to my hard drive first, then it will allow me to open it. I've never had this problem before. I have version 10.1.2. I've checked for updates and there are none. Please help!

  • Currently Being Moderated
    Apr 4, 2012 9:01 PM   in reply to tracyb620

    What is your operating system and email client?


    What happens when you try to open a PDF file attached to an email message?

    Mark as:
  • Currently Being Moderated
    Apr 6, 2012 12:47 AM   in reply to tracyb620

    Sorry, I don't know how MSN works - is that a browser-based email client?


    "Running security scan" sounds like some antivirus software doing that; what security software do you have installed?


    P.S. this is a public forum; when replying to the email notifications, please remove the original message that contains your email address in the headers.

    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points