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InDesign crashes continuously when trying to export into PDF - Urgent Help!

Apr 7, 2012 12:50 AM

Hello All,

 

I'm facing the issue like InDesign is getting crashed continuously when trying to export directly the PDF, I'm using InDesign CS5.5. Please suggest urgently.

 

Thanks,

 

Praveen

 
Replies
  • Currently Being Moderated
    Apr 7, 2012 1:25 AM   in reply to Gejaraja

    Is your Indesign updated...?

     
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  • Currently Being Moderated
    Apr 7, 2012 2:43 AM   in reply to Gejaraja

    Windows or Mac? If Mac, do you have a crash report? You can upload that to Pastebin.com, then put a link to it here.

     
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  • Currently Being Moderated
    Apr 7, 2012 2:59 AM   in reply to Gejaraja

    What version? Do you get an error message?

     

    Does it crash if you make and use a new user account?

     
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  • Currently Being Moderated
    Apr 7, 2012 3:13 AM   in reply to Gejaraja

    Windows 7 does not provide a lot of useful crash information, but any of the details from the crash dialog will help. Please make a new user account and try that. It will help to determine if the problem is in the program or your user.

     

    Are you running a script to do the export, or are you using File > Export...?

     
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  • Currently Being Moderated
    Apr 7, 2012 3:27 AM   in reply to Gejaraja

    IS it happening with one particular document or all the document?

     

    have you tried with the new blank documnet?

     
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  • Currently Being Moderated
    Apr 7, 2012 3:27 AM   in reply to Gejaraja

    Please try File > Export from a new user account.

     

    And try a new file to be sure it isn't just file corruption.

     
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  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Apr 7, 2012 8:52 PM   in reply to Gejaraja

    Gejaraja wrote:

     

    I tried with script, but later assumed it's crashing even doing manually using File -> Export.

    Sorry, that's terribly unclear.

    Is it crashing with BOTH the script and File > Export?

    Is your script using exportFile or asynchronousExportFile?

     

    If it crashes manually, have you tried disabling asynchronous exports per Re: Background PDF export Help?

     
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  • Currently Being Moderated
    Apr 9, 2012 4:51 AM   in reply to Gejaraja

    Was the nested style in the text that was being picked up by the variable, or in the heading that included the variable?

     
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  • Currently Being Moderated
    Apr 9, 2012 8:52 AM   in reply to Gejaraja

    I think that might be a bug. The variable is a single character, as far as ID is concerned, so formatting inside the text that is picked up should not make any difference.

     
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  • Currently Being Moderated
    Aug 8, 2012 3:33 AM   in reply to Gejaraja

    I had the same thing happening and this worked for me:

    http://helpx.adobe.com/indesign/kb/indesign-crashes-blank-dialog-boxes .html

     
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